Luis Celaya
I have visited and purchased from this nursery several times over the past couple years after moving to the area. Generally, the staff is friendly and helpful with questions. When I saw a tree in a neighbors yard that I was curious about, they offered me a clipping and I know I could go to Whitfill to get help identifying it and purchasing it. We were approached by an older gentleman who promptly identified the tree as a Hong Kong Orchid and showed us where they had smaller and larger versions of the tree. The smaller versions were around $150 but when we looked at the larger trees they were all tagged $125. Deciding that we'd like to get the larger tree which was for some reason less, we asked him what the process was for delivery and planting. He proceeded to give us the pricing and we indicated we wanted the trees tagged for $125. Immediately, he said these weren't $125 and that the price tag was wrong. in his words "I could put this tag on those smaller trees." We were confused because we didn't see any other pricing on these trees at all, just the $125 price tag. He left and came back to tell us that these trees were actually $500. Deciding that we didn't want to pay four times what was shown on the tag, we left. His attitude and approach to this situation were extremely disappointing - making it unlikely we'd ever come back here again. As we left, we watched him scurry over to the trees and rip all the tags off so they could charge more.
