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Miss Hasna KHATUN ALIvia Google

about 2 months ago

Excellent service. Ordered online and got it quick with special delivery. They were very friendly and kept me updated with WhatsApp photos and delivery. I'm very happy with the service as I can order online and still trust to receive my item from them. Thank you A1 jewelry I will definitely be ordering again very soon. 👍🎊 Plus you get a free pen and a velvety red beautiful bag. I love it.

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Taslim Yaqubvia Google

2 months ago

⭐⭐⭐⭐⭐ I recently purchased a beautiful 22-carat gold ruby and diamond ring, and I’m really pleased with how lovely it looks. The design is elegant, the stones are eye-catching, and the ring arrived well presented and in good condition. The seller was helpful and responsive, which made the buying experience smooth and reassuring. I’ll be getting the gold checked for my own peace of mind, but overall I’m very happy with the purchase and the service provided. I would definitely consider buying again and would recommend them to others.

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Aneisha Akramvia Google

3 months ago

Disgraceful service & misleading delivery This has been one of the worst online shopping experiences I’ve had. I was forced to pay £14.99 for “next-day delivery” because there was no standard delivery option available. I placed my order on Friday, yet the item was not dispatched until Monday. That alone makes the next-day delivery charge misleading and unacceptable. I still have not received the item. The delivery email states that only I can collect the parcel and no one is allowed to collect on my behalf. I clearly informed the jeweller that I was away from home due to urgent in-law family matters, but this was completely ignored. Instead of offering a solution, I was warned that if Royal Mail returns the parcel, I will be hit with a 30% deduction — despite the delay being their fault and the delivery restrictions being imposed without flexibility. This feels like a penalty designed to trap customers, not a fair policy. Their response was cold, scripted, and dismissive. Once they have your money, customer care disappears. Hiding behind “third-party courier” excuses while enforcing punitive charges is unacceptable. I strongly advise people to stay away. Overpriced delivery, misleading practices, and zero accountability. Very poor communication, zero understanding, and misleading delivery practices. I would not recommend this jeweller to anyone. Once they’ve taken your money, you are on your own.

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Shalima Noorvia Google

3 months ago

I'm utterly impressed with the service I received from A1 jewellers. They have beautiful collections to choose from as always. Thank you

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shah saadatvia Google

4 months ago

I was looking a lovely christmas present for my wife. A1 jewellery was able to provide me one. It was fast and quick delivery. I will go back next year. I recommend them to every one.