ABC Wrecker Service

They were nice inspite of the circumstances. Dont ever want to have to come back lol ... but again staff was outstanding so it won't b a bad experience.

I hated that I got my car towed but I love that it was at your location. The ladies there are so AWESOME! They were so helpful and so super friendly that I didn't mind getting my car released back to me. The guys were super kind and helpful. The experience was Great! Thank you 😊 for being so amazing.

Predatory practices. Cost $330 to get my friend's car out of the lot. No explanation on why the fee is so high. They only had her car for a few hours and it was that high. Literal robbery.

My friend’s car was towed from my apartment visitor lot within ~20 minutes — so yes, while unfortunate, it was technically our mistake. But what followed at this facility was one of the most disorganized and questionable experiences I’ve seen. We called the number provided by my apartment and got nothing but an automated system with 0 help. We then drove to the lot within 10–15 minutes, where the front desk told us the car “wasn’t there”. It was — we found it ourselves in the back lot with the alarm going off. From there, the process only got worse. Staff took another 10-15 minutes trying to figure out what to do, then told us to text the VIN to a random phone number to begin the release process. The biggest issue: payment. We were told the fee was $321 and that they accept cash only. Texas regulations state that vehicle storage facilities are required to accept credit cards. When we handed over $400 cash, the attendant openly laughed in our faces and said they don’t give change, even though they were the ones demanding cash. We were then forced to pay an ATM fee on-site just to get closer to the exact amount. At best, this operation is poorly run. At worst, it feels intentionally set up to take advantage of people in a stressful situation. Document everything if you end up here. I will be filing a complaint with the Texas Department of Licensing & Regulation.

What a place. It's the stuff of predatory nightmares getting your car back from here. Helped my young cousin get her car back from here and it's looks like a prison, then they only allow one person in to pay and get her car. It's a spooky and the place is falling apart.

Natasha had great customer service. Very friendly and so kind.