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DFW Road Service, Inc.
Your trusted partner for reliable roadside assistance and auto repair in Fort Worth.
4.2(5 reviews)
auto-repair
$$
Your trusted partner for reliable roadside assistance and auto repair in Fort Worth.
DFW Road Service, Inc. is a professional auto repair and roadside assistance company based in Fort Worth, TX, dedicated to providing prompt, reliable service when you need it most. We specialize in towing, battery jumps, tire changes, and emergency repairs, serving drivers across the DFW area with experienced technicians who prioritize safety and customer care. Our team, including standout employees like Flash, Omar, and Roderic, goes above and beyond to handle stressful situations with professionalism and ease, ensuring you get back on the road quickly. Whether you're stranded with a flat tire or need routine maintenance, we're here to help with 24/7 availability and a commitment to exceptional service.
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Fast and reliable towing services for vehicles of all sizes, available 24/7 to assist with breakdowns, accidents, or transport needs.
Quick battery jump-start services to get your car running again, performed by skilled technicians with proper equipment.
Assistance with flat tires, including tire changes and basic repairs, to ensure safe driving conditions on the road.
Comprehensive roadside help for lockouts, fuel delivery, and minor mechanical issues, with clear communication and timely arrival.
General auto repair and maintenance, including diagnostics and fixes for common vehicle problems to keep your car in top shape.
Flash, the tow truck driver, provided exceptional service. He communicated clearly, kept us informed of his ETA, and handled a hectic situation with professionalism and ease. His positive attitude and reliability made a stressful experience much more manageable. If he is not already recognized as Employee of the Month, he certainly deserves to be.
Omar is awesome! My battery died here at home and DFW Road Service. Inc was sent out by AAA. My tech arrived earlier than expected AND he even called me for address confirmation twice (I missed the first call) when he was close by to make sure he got to me. I have had plenty of other services (delivery, pick-up, and auto) just give up because my place can be tricky to find. My 12 year old is interested in cars and all things "repair" and when I asked Omar if my son could just watch him to learn, he was super cool about it and treated my son really well. While they did not have the battery I needed, he did give me a jump so I could get to Autozone, spoke to the people at AutoZone to make sure they had everything I needed, and was super patient and knowledgeable about helping me understand my issue and how to get it resolved. Just wanted to give him a huge shout out for the fantastic service!
I pray that this is the right company because tonight my tow truck driver was a godsend. I had a blowout on my way home from work and Roderic responded so quickly and got there fast to assist me. It was honestly less than 30min when I got the flat, called AAA, and help had arrived. After getting my car on the tow truck he even helped me with towing it to a local tire shop. I'm new to the area and only go home and to work. So I didn't know where to tow my car other than home. After helping me to safely get my car to the shop he then helped me by giving me a ride home. This all was truly a blessing since I wasn't sure how I would get my car taken care of before work tomorrow. Thank God for Roderic and his OUTSTANDING SERVICE. I pray that this recognition gets to him. I am truly grateful for the fine job he did in helping me with what could've been a hard and discouraging night. God bless you Roderic and thank you!
They left me stranded with my babies in the car, never showed up and didn't respond to follow up calls. I was able to finally get some help through On Call Towing Services in Roanoke. I recommend you contact them instead of these people.
The first techs who came out were nice, jumped my car and I drove it to get battery charged. It ended up dying in the middle of the freeway and I called the tech back. They came immediately to attempt to jump it again but it would not, so he then pushed it to a safer spot in 110 heat and gave me a ride home. Love them. The tow driver who was sent after was also astounding because he placed the car into our garage so it is safe from rain/theft while we are in the middle of a move and cannot repair. (The key is stuck inside and car stuck in neutral with windows down due to dead battery.) I am so thankful to all of those who helped me with this for going above and beyond in the middle of a stressful move.
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