Mike Cahall
In this day of big-box stores where you can buy almost anything except service and support, it's a pleasure to find a place where people know what they are doing. This is the case with Above and Beyond Computers in the Mount Lebanon Shops at 300 Mt. Lebanon Blvd. On the advice of friends, we first went to "A and B" when my wife had a problem with her laptop. The owner, Nate, quickly diagnosed the problem and within two days had her machine up and running again. (He took it home with him and worked on it during his "free" time.) So, when my computer locked up this past weekend, there was only one place I would take it. I thought I'd have to make an appointment, but Nate said he would be there from 1:30 to 7:00 so I should stop by. He'd see what he could do. Just like the first time, he quickly identified the problem and explained what had happened. He then wrote out a very clear set of directions for me to take home. Following them, I quickly found the "key" I needed to unlock my computer--and it worked!!! I then went back to "A and B," and Nate discovered what had happened and gave me hints on how to lessen the possibility it will happen again. Nate is a great guy and combines knowledge, experience, and personality. He's easy to talk to and never makes you feel stupid with what you've done or experienced. He's the only person I will use to solve our home computer problems. And, I will probably go there to purchase a new computer the next time I have to upgrade my system. I will recommend him without reservation to anyone who needs computer help.
