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tyler tranvia Google

3 months ago

Under warrenty a/c repair.. Promised to fix my business a/c took a little over 2 months then flaked on me when I asked for proof of the part. What a joke company. Never came in to fixed it afterwards. Make sure when they install a unit its 100% backed by their warranty. Not going to name the tech but brodie had excuse after excuse after excuse, when I asked when itll be repaired it was going to be a couple days, a couple days went to a couple weeks then I decided to ask for proof a bro got butthurt and decided not to come in. But its okay.. 1 star.

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Kimber L Luciano (Kimber Luciano)via Google

4 months ago

I'm 61 years old. I had a leak in my main water line. Rented a trencher and ran a whole new line. It was tough and I was out of water 6 days. Finished and turned it on and the one place I had to sweat a copper connection leaked. I waited all day for another plumbing service who still hasn't called or showed up. It was on a Sunday. Active Plumbing and A/C answered right away and had Tony there in less than 3 hours. I was first quoted the $69 service fee and $350 for the repair. I could not afford this fee. Tony got approval from his boss and did the job for $175 total. I will never use another service besides them again in the future. They helped me so much at a time I really needed it. GREATEST PLUMBING AND A/C IN THE VALLEY!!

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Zachary Princevia Google

8 months ago

Our A/C stopped working today when it was 106 outside, and with a newborn at home, we needed some quick help. Mike H. came to the rescue, promptly identifying the issue with our damper. He quickly went to get the necessary part from the warehouse, installed it, and clearly explained each step. My wife and I greatly appreciated Mike's professionalism and friendly attitude. Thanks to him, our little one will sleep comfortably in a cool room tonight! Highly recommend!

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Michael Smithvia Google

over 1 year ago

My water heater started leaking and went out in the afternoon. I of course needed it replaces ASAP. I called Active Plumbing and Tony Emmons came out within an hour. He was very helpfully, guided me through the entire process and pricing. I was also very pleases to find that he could do it today! Tony did a superb and efficient job and was very clean and personable. Thank you Tony and Active Plumbing. I will definitly use you again in the future.

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Legionmartinvia Google

almost 2 years ago

Active Plumbing installed a new AC system in our older rental home about a week ago. The previous system was very old and stopped functioning. It was important to have a new system installed before the weather started to get real hot. I wanted to give it at least week before giving a review, in case the system was not performing as anticipated. In the end, Active Plumbing and Air ended up installing two brand new condensers. The AC is working quite well right now. Wanted to give a shout out to Shawn Williams (Sr. Technician) and his crew. They did a great job installing under difficult circumstances due to how old the home is. Giving 4 stars since I can't give 4 1/2. Pros: 1. Crew was mostly on-time, they arrived about half hour late, but was not a huge problem since we were home anyway. 2. Crew was careful not to damage any furniture as they were coming and going in and out the premises. 3. The installed system appears to be working very well right now. Cons: 1. Crew could have done a little better job cleaning up some of the mess that was left behind. There was some debris that I had to vacuum up later, but it was not too bad.