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Star Tvia Google

4 months ago

Booked a first time appointment for a hot stone massage at 12:45pm today. Arrived at 12:20pm to complete documents and was told to have a seat until my massage person was ready. At 12:50, I was told that my massage therapist couldn’t make it and that I could either receive a refund or come back at 2:15pm. I am very unpleased with the time that I just wasted(25 minute drive and sat for 30 minutes) so I opted for the refund of my deposit. I most likely will not return because of the this experience. UPDATE: I changed my rating from s 1-star to a 5-star. A spa representative reached out to me in less than 24 hours to correct my bad experience. I truly appreciate the time being taken to address my issue. My 2nd visit came with a much better experience. I enjoyed the hot stone massage that I received today by Brazil and will most definitely be visiting Adorn again! 5 STAR SERVICE & 5 STAR CUSTOMER SERVICE!

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Shiema Alhamadivia Google

5 months ago

Today I had the pleasure of seeing Hawraa for a deep tissue Massage. She was absolutely amazing. This was the first time I had a massage and it definitely will not be the last. Hawraa hit every knot without me having to even mention where it is. I've had an amazing experience and already planning my second visit! I also had the pleasure of seeing Rana for a facial. I got the Adore me facial. She was so knowledgeable and gentle, explaining every step and customizing the treatment for my skin type. My face feels hydrated, smooth, and brighter than ever. The atmosphere was peaceful and spotless — This was one of the best massages/ facials I’ve ever had. Not only does my skin feel incredible, but I also left feeling relaxed and pampered. You can really tell they care about their clients and take pride in the work that they do.

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Noorvia Google

7 months ago

I originally had a disappointing first visit at this spa, but I’m genuinely impressed by how the owner handled the situation. She personally reached out to me and offered a complimentary massage to make things right, which I truly appreciated. I came back for the service and was taken care of by Hawraa, who was absolutely amazing! Hawraa is only professional but incredibly skilled and knowledgeable. She took her time, addressed all my concerns, and gave me one of the most thorough and relaxing massages I’ve ever had. I left feeling completely satisfied and grateful that I gave this place a second chance. Thank you again for the great service and for truly valuing your customers! I adored how the place setup and decorated in a very tasteful way, its so clean and nice

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Mallory Zeitounvia Google

8 months ago

I went in for a massage and set of nails. Hayley did a hot stone massage for me. She was very professional and calm, making for a very relaxing environment. Ashli did my nails. She was knowledgeable and explained the different options when it comes to gel & extensions, and what would be healthiest for my (weak and brittle) nails. She even helped me find a private nail tech back home since I’m from out of state. She was gentle on my cuticles like I asked and did a great job on my gel mani 💖 Val at the front desk was such a sweetheart and ensured checkout was smooth and easy, and made me aware of what promotions were being offered. Will definitely revisit when I’m back in town!

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Helena Bouldingvia Google

about 1 year ago

Today I did a deep tissue massage with Hayley. This was my first time ever having a massage done. And Hayley did an amazing job of walking me through the process. She was very professional and clear with her communication of the process. The massage room was clean and comfortable, an added bonus was the heated bed. She did a thorough job of massaging me from head to toe, we were able to pinpoint all my pain areas and came up with a plan to keep treating them so I can feel my best 👌 I appreciate the staff at Adorn Day Spa. They are always here for me and beauty and rejuvenation needs. I highly recommend them!