Natalie Zelman
The class instructor was knowledgeable and the content was delivered well. During check-in, the instructor had us complete registration via QR code and also personally checked off my name on her attendance list, so I was confirmed present through two separate methods. My main concern is with the administrative follow-up. Immediately after completing the course, I received a congratulations email confirming my attendance. However, I then received a second email from ALLCPR stating that I had skipped the course entirely. When I attempted to resolve this discrepancy, I found that the customer service phone number only leads to an automated loop with no option to reach a live person. I've also sent an email but have not yet received a response. This is particularly frustrating as I need this certification for work, and I was clearly present—verified by both the QR code registration and the instructor's physical checklist.
