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Hannah-Rae Chasevia Google

2 months ago

My daughter LOVES this place 💕 very open floor plan, which allows it to be less overstimulating.

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shannon lindstromvia Google

6 months ago

Maybe we came on a bad day.... Stopped in on a whim wile visiting Franklin with my 13 year old daughter and 21 year old son. Confirmed with front desk the Groupon deal would be best deal, so purchased that at a very reasonable price. The male cashier checking us out was pleasant and helpful. Bought 2 hours jumping and the socks as well. Upon entering play area realized it was a very small facility compared to others we have been to. No big deal, we thought. Still make the best of it. There were about 10 attractions in total- the high and low planks, the general jump area, the toddler section, the zip line area, the dodgeball section, the parkour jump area, the Wipeout, the interactive video game, basketball, and the reaction wall. Unfortunately 3-4 at a time we're shut down or out of service. The reaction wall wasnt working, not able to play. The entire dodgeball section was closed. And the Wipeout section closed shortly after we arrived. The parkour section was open, but all the walls were closed off and marked with cones to not jump or climb walls.....so essentially just the 3 small normal tramps no parkour. Because of what was not working or closed, and one section for toddlers, that left maybe 5 things to do with 2 being the planks. While we paid for a 2 hour jump they only jumped for less than an hour and were more than done because they had to keep doing the same thing over and over. I had chosen to use a massage chair, followed the instructions to push the yellow button to choose my time. There were signs posted that listed pricing, I opted for the $5/15 minute massage. However, when using the yellow button as the directions stated there was no $5 option but rather the $7/20 minute option. So I choose that, and was charged $20 for an hour. No big deal I figured just let them know. Since my massage already started I sent my son (21m) and they gave him a hard time about refunding stating thry dont usually refund chairs. After some persuasion yhey did end up giving back $13, as they sbould. The chair itself was unlike any I had used before, and different than even the ones next to it as it leaned back uncomfortably into the railing behind it and we couldn't fix it. It was stuck for the hour.....Not sure if thats why the massage wasnt working properly, or if it was just a bum chair, but didnt want to deal with trying to get the rest of my money back with them again so we tried to enjoy what we got and cut out losses. Some of The young kids they have working here are totally checked out of watching and keeping the kids safe, and more just hanging out talking to each other. There were maybe 2 on the play floor at a time that I could see, and they were focused on their convo most of the time. Lastly, bought the socks they require you to get for $7 for 2 pair. Both pair had a hole in the toes within a minute of them wearing them. I did notice most of the kids had different socks than us, so maybe it was the ones we got. Not sure but annoying to waste money on them. Overall, we had a good time because we were together but......won't be going back. Have had much better experiences at their competition.

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Yamila Dvia Google

over 3 years ago

It was our first time at this trampoline park, it also has a gaming machine area. The staff very attentive and friendly even though we went an hour before they closed. The areas were clean, including their bathrooms. I would definitely go back.

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Gigi Bubblevia Google

almost 4 years ago

Fun, exciting and exceptional!! Nice, friendly and professional staff. Very clean, very organized, lots of fun activities for ALL kids and adults. Nice and safe environment to release pent up energy. Clean bathrooms, nice arcade games. Staff everywhere to assist as needed. Purchased tickets from Groupon. Very highly recommended. Will be here again. 👍🏽

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Jay Jayvia Google

over 4 years ago

My nephews 5th birthday and he had a blast here. Kids loved the jumping and playing, it was safe, clean and the staffers were super great. We were a little past our time in the room and the manager was nice enough to move is to a table outside the room so we can sit and finish our 🎂. Thank you guys for being patient and courteous with us! Recommend this place for the little tots to burn energy stop by and xheck this place out you wont be disappointed.