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Appliance Fix Experts
Your trusted partner for fast, reliable appliance repairs in Dallas.
4.2(5 reviews)
Business
$$
Your trusted partner for fast, reliable appliance repairs in Dallas.
Appliance Fix Experts provides professional and efficient appliance repair services for Dallas residents and businesses. Specializing in diagnosing and fixing a wide range of household appliances, we offer prompt scheduling and skilled technicians to ensure your appliances are back in working order quickly. With a focus on customer convenience and quality service, we aim to deliver reliable repairs with minimal disruption to your daily life.
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Comprehensive assessment to identify issues with your appliances accurately.
Expert repair services including part replacement for dishwashers, dryers, and more.
Quick response for urgent appliance issues to minimize downtime.
Preventive maintenance to extend the lifespan of your appliances.
Professional installation of new parts with testing for functionality.
Something weird going on here. It's called Appliance Fix Experts but a company called Superior Appliances actually calls and sets up the appointments. And they do a very bad job of setting up appointments! My first one was set up between 1-5pm on a Thursday. Didn't show up and didn't call. They did call the next day and apologized, and claimed the repairman was too scared to come to my neighborhood, lol. So they reschedule me for the next week with a 1-3 window. Didn't show up and didn't call. Finally at 4:30 I get a call, and a half hour later they show up. New part needed. They don't have it. A couple weeks later they get it. New appointment. 1-5pm window. It's 4:40 and I haven't heard anything. I text to see if they're coming. They're not. So we set up an appointment for the next day at "exactly" (their words) 11am. At 11:20 I text and ask if they're coming, they say they'll come right away. Arrives around noon. I did get a $30 discount after calling and complaining, but of course that doesn't come close to making up for a wasted half day and then being two hours late on the makeup date and then another wasted half day and one hour late on the next makeup date. The work appears to be fine but they just don't care about your time at all and I recommend calling somebody (anybody) else.
The drainage pump on the dishwasher was not working so I called the Appliance Experts who set up a setrvice date promptly at my covenience . The serviceman Abrahim quickly diagnosed that the pump had to be replaced. The new pump was ordered and installed within a couple of days and tested for function before he left, which was just in time, because we were expecting company. Excellent service!
Messages then on the weekend, was surprised to get a response back so quickly, and has an appointment for the next day. They called me 30 mins prior to showing up, and the tech was nice and explained what needed to be done to fix my dryer, and had it done in about 20 mins. Really happy with the results, highly recommend!
Great experience overall. Farr H was a great technician. He was on time, very communicative and very quickly diagnosed the issue. From there he gave us our options and we were able to make a decision as to what to do going forward.
Repairman was friendly, knowledgeable and easy to work with. Came the day after I inquired about an appointment (on a Saturday no less), didn't make a fuss about parking hassles (it's not easy where I live) and was able to complete the repair within a couple of hours (had all the parts in his van). Good stuff.
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