James Spilman
The technician did a good job, but there was some confusion about the charge, which I thought was too much. They called me right away to try to understand what had happened and after reviewing all concerned, later that day called back and made more than generous adjustment. The owners are wonderful people and and I would recommend them for anything rom a major replacement (like the one they did for me) or something as simple as a bad thermostat, which they just replaced. Before leaving a less than satisfactory rating (which I did) let them know there was a problem (which I should have done). Thank you. .






