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Stephen Schmidtvia Google

4 months ago

I caught them red-handed trying to scam me. They called and said I needed an engine coolant flush and were ready to charge me ~$140 for it, so I told them to check my history because it was done last time I was there. After they checked they realized they would need to pay for it since they had done it recently it would fall under their warranty, then all of a sudden it doesn’t need to be changed anymore. It was so blatant that they offered a significant discount on the service that I originally went in for. They actually know what they are talking about which makes them very effective scammers. Take your business somewhere else.

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Steven Bristolvia Google

5 months ago

As a customer that has gone to this place for car inspections and other services for a couple of years prior, I was not happy with my recent experience with them. I had to get my car inspection completed, however the check engine light was on due to a MAF (mass air flow) sensor issue. I told them about it as I was dropping off my car and they would look at it. Later on, we discuss what was going on with the car that's setting off the check engine light including getting a new MAF sensor, cleaning the throttle of the car and re-idle the car and discussed the price, which I didn't think it wouldn't be much for not much work, but the labor is just unreasonable and more expensive than the price of the part. Especially they messed up on their part to get the wrong model of the sensor, held my car for another day AND even charged me another hour of labor, which is so uncalled for. They even instructed me to take my car for a long distance drive, which I drove that, they still drove more of a car when I dropped it off to complete the emissions and inspection. Last thing that made my eyes roll to the back of my brain was possibly not being able to pick up my paperwork and keys on time before the place closes and I let they know and they charged me $13 just to store papers in my car and put my keys in a locker when in the past, I was never charged. Overall, I was not happy with this inconvenient experience. They may justify with a response, but that's how I felt with my recent experience and I don't think I'll go there for more inspections.

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Michael Walmsleyvia Google

5 months ago

I am always impressed with Baum Blvd Automotive which is why I'm a regular customer. The staff is excellent, they always make sure I understand any issues with our vehicles (Audis), review options, share photos, and go over the timing needed for the work. And they use OEM parts. This visit they had a concern that the brake work would run into the next day (it didn't) and Cameron contacted me to check if that's OK with my car needs.

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Dave Cooganvia Google

6 months ago

I typically have a good experience but today when I went to drop my car for an appointment, they let me know they were too busy. They rescheduled me for two weeks later. I even confirmed my appointment the day before. The attendant told me as long as I dropped the car before 9am that they would keep my appointment.

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Sasha Longvia Google

9 months ago

I had such a pleasant experience with them, they were honest and got the work done super fast, in my opinion. I went to turn my car on last week and it was making a squealing noise under the hood. I’m not from Pittsburgh, I moved here years ago and this was my first car since moving here so I was unfamiliar with where to go. The reviews were good so I gave them a call. They told me to drop the car off the next morning, but couldn’t promise it would be fixed that day. I needed two belts replaced and an oil change, It was finished by 3 pm that same day. They were honest, straightforward and the men I dealt with were very friendly, patient people. The guy even took the time and went over with me how to add oil in my car between oil changes. They were upfront about costs, and I feel they were very fair with pricing. I’ll definitely go back to them.