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Bay Old Dominion Collision Center
Expert collision repair with top-notch communication and craftsmanship in Norfolk.
5
Auto Repair
$$$
Expert collision repair with top-notch communication and craftsmanship in Norfolk.
Bay Old Dominion Collision Center is a trusted auto repair shop in Norfolk, VA, specializing in collision repair and battery replacement. With a perfect 5/5 rating from customer reviews, it is praised for excellent communication, friendly staff like E.T., Julia, and Chandler, and high-quality craftsmanship that restores vehicles to like-new condition. Customers highlight reliable service, reasonable pricing with insurance, and a commitment to customer satisfaction, making it a recommended choice for auto repairs.
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Professional repair services for accident damage, restoring vehicles to pre-accident condition with expert craftsmanship.
Reliable battery installation and troubleshooting, including fixes for previous repair errors from other shops.
Seamless handling of insurance estimates and repairs, ensuring fair pricing and smooth processes for customers.
Comprehensive restoration services to make cars look like they just came off the lot, even after significant damage.
Regular updates and clear timelines provided by staff like Julia to keep customers informed throughout the repair process.
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Overall rating
M H
Customer service is great. Chandler made sure I was happy with the repair of my truck and answered all my questions.
Shreeya Joshi
Very thoughtful, friendly people, took care of our car and fixed her up quickly. Love the E.T. collection
MEGAN TAYLOR
E.T and his office assistant (im sorry I don’t remember her name) took great care of me and the issue with my battery replacement that pepboys on military hwy messed up. Safe to say I won’t be going back to Peoboys, but I can trust Bay collision and their communication is top notch. Only Bay collision has my future business!!
Cristian Mayol
Didn't expect this level of craftmanship. Car looks like it just came off the lot. Used insurance, but for the job they did, seemed like the estimate was reasonably priced. I should crash cars more often (jk).
adam anderson
I was glad I chose here over anywhere else. Took a few weeks to get my truck back but I trusted that I was going to get the best result… I was proven right! Julia is great at keeping you informed on what’s going on and realistic time frames. Truck came back looking like it never had damage in the first place. Recommended highly!
