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Baylor Scott & White Outpatient Therapy - Dallas - Carroll Avenue
Expert physical therapy with personalized care to help you recover, regain strength, and thrive.
4.2(5 reviews)
doctor
$$$
Expert physical therapy with personalized care to help you recover, regain strength, and thrive.
Baylor Scott & White Outpatient Therapy in Dallas offers comprehensive physical therapy services in a clean, welcoming environment. Our team of skilled therapists provides personalized treatment plans for injuries like frozen shoulder, focusing on mobility, pain relief, and long-term recovery. With high-quality equipment, attentive one-on-one care, and a supportive staff, we help patients achieve their wellness goals. Conveniently located with private parking, we're dedicated to making your rehabilitation journey effective and encouraging.
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Tailored treatment plans for injuries such as frozen shoulder, focusing on mobility and pain management.
Structured recovery sessions with exercises and guidance to regain strength and function.
Individualized attention from experienced therapists in a low-patient-ratio setting for focused support.
Customized at-home exercise plans and tools provided to ensure continuity of care between visits.
Techniques and treatments aimed at reducing pain and improving daily comfort and activity levels.
An excellent choice for your rehab needs. Whatever you are needing and whatever level you are at, the professionals here are amazing. The staff are kind, knowledgeable and great listeners. Do yourself a favor, go check out the facility and the people who make it so great.
I cannot say enough about the amazing care I have received for my frozen shoulder! When I first started, I could barely lift my arm without pain, and daily tasks felt impossible. My physical therapist (Jonghyun) is not only incredibly knowledgeable but also patient, encouraging, and dedicated to my recovery. Every session has been tailored to my needs, and I always felt supported and motivated to keep going. Thanks to his expertise and consistent guidance, I am regaining mobility, strength, and confidence. What once felt like a hopeless situation is turning into a success story—and I owe it all to his skill and commitment. If you’re struggling any injury, I highly recommend this location. Truly life-changing care!
Linda hung up on me immediately severely times. I called the office right before 4PM today to inquire about scheduling an appt. Linda answered the call, introduced herself, then immediately hung up. I proceeded to call back thinking maybe it was a mistake and she answered and hung up the phone two more times. Seems that Linda cares more about finishing up her work day well before the office closes than about helping new patients schedule their appointments. I will be taking my business elsewhere.
I have been to four different BSWH rehabs at this point for various needs, and while i have had a pleasant experience at all of them, this is by far my favorite location! Joey, Kourtney, and Campbell worked with me and all three were extremely knowledgeable, listened well, fun to talk to, and made me feel very cared for! The front staff was always extremely responsive any time that i called and they were very easy to get a hold of, they were also always filled with such radiant energy! You can tell that all of the PTs care immensely about their patients and i would witness constant encouragement and celebration from everyone in that building. I love this location and the people there and i would recommend them to anyone in a heartbeat!
HIGHLY RECOMMEND CLINIC & PT JOEY I cannot recommend the BSW Physical Therapy Clinic highly enough—especially Joey, who is truly one of a kind. From the moment you meet him, it’s clear he has an exceptional depth of knowledge about the body and exactly how to target your pain and recovery through thoughtful, personalized exercises. He doesn’t just assign generic movements—he tailors everything based on your unique case and how you’re feeling, checking in frequently and adjusting as needed to push you safely toward recovery. What sets Joey apart is his energy and authenticity. He has an amazing, lighthearted personality that makes even the most painful PT sessions enjoyable. He’s professional, incredibly experienced, and brings just the right mix of challenge, encouragement, and gratification to the session. You can tell he genuinely cares—he celebrates your progress with you and gets just as excited as you do when you hit a new milestone. It’s rare to find someone so invested in their patients’ success and makes the experience fun. Joey is also incredibly thoughtful about follow-through. He always sends your home exercises promptly to ensure you’re staying on track. And at the end of sessions, he even follows up on your next appointments to make sure the times still work for you and will help schedule further out to ensure continuity. One thing I really appreciate is that there are usually only about two patients in a time slot, so the space never feels crowded or overwhelming. Even with more than one person being treated, it still feels very much like a 1-on-1 experience—attentive, personal, and focused. The clinic itself is excellent. It’s spotless—staff are constantly cleaning tables, changing pillowcases, and keeping the environment comfortable and hygienic. The equipment is high-quality and well maintained, and they often give you bands or tools to continue your exercises at home. The automated appointment reminders are super convenient and make it easy to manage your schedule. Parking is also super easy... They have a private lot with plenty of spaces, securely located behind a gated fence, which makes the entire experience feel safe and easy from start to finish. Special shout-out to Mel and T at the front desk—they’re consistently warm, helpful, and professional. Whether you need paperwork, help rescheduling, or just a smile or light hearted joke to brighten your day, they’re on it. They truly go above and beyond to make your experience smooth and welcoming from when you enter to when you leave. If you’re looking for a PT clinic where you’ll feel seen, supported, and motivated every step of the way—this is the place, and Joey is the person you want on your recovery team.
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