B-
Benihana - Memphis
Benihana - Memphis: Teppanyaki theater for memorable dining.
3.2
Japanese
$$$
Benihana - Memphis: Teppanyaki theater for memorable dining.
Benihana - Memphis delivers Japanese dining with interactive teppanyaki at 912 Ridge Lake Blvd. Reviews praise accommodating staff, allergy-aware cooking, and birthday celebrations, with hosts and chefs like Caroline. Some visits report long waits, noisy environments, and mixed management experiences, reflecting a range of guest impressions.
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Live chef performances where meals are cooked on a hot grill at your table, offering entertainment and fresh food.
A menu featuring traditional Japanese dishes like sushi, steak, chicken, shrimp, and vegetables, prepared with high-quality ingredients.
Accommodations for parties and events, including birthday celebrations and corporate gatherings, with dedicated seating areas.
A selection of drinks, including cocktails and non-alcoholic options, to complement your meal.
Chefs trained to handle dietary restrictions, such as shellfish or peanut allergies, with customized meal preparations.
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Overall rating
Michael Krull
AVOID EATING HERE!! We made reservations for 4 people at 6:45 for a birthday celebration. We were seated at 7:00. Then the fun began. The staff is very slow. After soup and salad with plastic forks because the dishwasher wasnt keeping up, we finally saw the chef at 8:00. He seemed confused and started talking to himself. He was very unfamiliar with the process. He cooked the meat at the very end after the rice and veggies were eaten. He forgot 2 pieces of chicken and the sauces came out late. The servers were not attentive due to so many tables being seated. Two tables got up and left after the rude staff and manager said that they should have made a reservation. We basically didn't get any dessert or Happy Birthday song for my birthday. The server knew that it was my birthday. My wife spoke to the manager and she was very rude. She said they were understaffed. The staff was on their phones and chatting at the bar. Just a really poorly run business. We will not be back. Poor management and lazy staff. Not worth the $50 plus per person. AVOID THIS PLACE!!!
Neil Richardson
It was okay overall, but definitely plan to have at least two hours set aside. There was a 30–45 minute wait just to be seated, then about an hour before the chef arrived, followed by another 30 minutes for cooking. The drinks were good, the food was good, and it was very noisy. It’s also on the expensive side, and not something I’d plan to do often or return to regularly.
_ Brownskinn
My overall experience here was absolutely horrible. The manager Reggie was extremely rude and unprofessional to me and my party. His servers were also unprofessional and extremely uncoordinated. My soup was served cold because the server let it sit for a while even though we were the only party there on a Tuesday night. My whole birthday experience was ruined when the manager took upon himself to call me a child (I turned 22) and get upset at a simple question I asked. I would say the only good thing was our chef he was amazing and the food was great. I do not remember his name but he was a young man with dreads and a gold tooth. Overall I would not recommend this restaurant to any of my friends and family.
Grace Leteipan
Chef Caroline with the pink hat was really really nice and accommodating. She handles all the meals on the table with finesse and at the same time remembered that I have a Shellfish + Peanut allergy. Our host Jermaine was courteous and polite. He listened to our needs and orders with respect. Thank you you both for your extra kind service.
Tamika Young
The staff was so accommodating for my mom’s 70th birthday dinner! Everything was exceptional! We only had to wait about 10 minutes for our table. Even though we had a larger party of 11 they took care of us very well and seated us in an area that felt like all ours! The cooks and waitress were phenomenal!! And the food and service was perfect!!
