Berry Boats: Cardiff Bay boat rentals—enjoy the view, verify policies.
Berry Boats is a boat rental/service located at Lower board walk, Bay, Mermaid Quay, Cardiff. Public reviews recount disputes over a perceived gender-based booking policy and concerns about refunds not being issued promptly, along with difficulty reaching the business by phone. As a Cardiff service/establishment, the site carries mixed feedback, so readers are encouraged to verify current policies and payment terms before booking.
Lower board walk, Bay, Mermaid Quay, Cardiff CF10 5BZ, UK
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Rent a boat for 30-minute or hourly sessions to explore Cardiff Bay independently, with basic instructions provided.
Accommodate small groups or families for on-water outings, ideal for leisure and sightseeing in the bay area.
Enjoy a guided or self-navigated tour of Cardiff Bay, passing by landmarks like Mermaid Quay and the waterfront.
Receive a safety overview and life jackets to ensure a secure experience while operating the boats.
Overall rating
Sajina Shrestha
I been there in August and my husband paid £80 .. .. boat charge was £30 so they told us the remining money will be refunded within 5 days but we are still waiting for our refund.. it’s been already two months.. we been trying to call them but it’s always says unavailable .. they are scammer.. fraud.. I wouldn’t recommend this one to anyone
M
Approached this activity, been on it numerous times over the years. We was refused custome today due to my group being all male ! My group consisted of me being a 40 year old dad and my 17 and 15 year old sons. Sexiest policy's and judgemental. I live in the bay so it's an easy half term activity but I won't be attempting or giving my money to this company again. Bowling it was, they don't discriminate.
Keiran Barker
If I identify as a women can I book? Or will I need to see you in court
Tom Elwood
Sexist policy
Tausif Islam
Everything was great, shoutout to jack and alex for excellent service.
Dwayne Marsh
Do not use this company....they don't pay back the deposit. We hired two boats so £100 deposit and I have had nothing back. I have tried calling the company multiple times and left messages but no response. The guy on the desk when we hired them said we would have the money back within a couple of days - that was on the 15th of June.
