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Robert Kinneyvia Google

13 days ago

We were in the market for a new TV, after wandering around for a bit a young lady (Jasmin) approached very casual and respectful asking if we needed help, she did a great job asking the right questions on what we were looking for, we ended up with the right TV that works perfectly in our living room. If you're ever in need of a new TV or sound system, I highly recommend asking for Jasmin at the Plant location, we'll be back when our electronic needs arise, thank you. 😊

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Denise Peralezvia Google

26 days ago

Best Buy on Curtner in San Jose is a great location and the Staff are exceptional! We went in to purchase a new phone and received the best Customer Service and care from Charlize. Definitely will be returning to this store for our electronic needs. Thank you for a great shopping and cell phone personal service.

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Sigifredo Terriquezvia Google

about 2 months ago

Fast, friendly, and absolutely amazing service. From the moment I walked in, the staff was helpful, knowledgeable, and made the whole process smooth and stress-free. Everything was handled quickly, and I felt taken care of the entire time. On top of that, the location is only 5 minutes from my new place, which makes it even better. This is exactly how customer service should be. Huge thanks to the team at Best Buy — definitely a 5-star experience and I’ll be back.

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Khan Lindavia Google

3 months ago

I bought open box tv came back home and tv goes black screen in the middle of the setup, this is a shitty store sale faulty things to customers while customer believe in Best Buy standards at the equipment will be functional. Fraudulent store

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Marisol R.via Google

5 months ago

I give the manager and representative 🌟🌟🌟🌟🌟5 stars; they both made my experience easy and simple. I had purchased a Rexing dash cam in 2022. Yes, I did purchase the Geek Squad yearly protection plan as well. The manager gave store credit for my old Rexing dash cam. As of last week, my dash cam started to glitch; it would turn on and reboot itself over and over. It just would not stay on. The representative, Cheryl or Charlie (woman), I can't remember her name exactly. She took her time to help me find the right dash cam. Thank you both for your concern and helping replace my dash cam for a newer version. 😊