BB
Best Buy
Best Buy Curtner: Fast, friendly electronics experts helping shoppers find the perfect tech
4.2
Electronics Store
$$
Best Buy Curtner: Fast, friendly electronics experts helping shoppers find the perfect tech
Best Buy at 181 Curtner Ave in San Jose offers a broad selection of electronics with fast, friendly, knowledgeable staff. Customer reviews praise smooth service and helpful guidance from team members like Jasmin for TVs and Charlize for cell phones, plus strong store support from management, including easy exchanges and store credits. One review notes concern about a faulty open-box TV.
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Wide selection of TVs, smartphones, computers, home appliances, and more from top brands.
Expert technical support, installation services, and extended warranty plans for peace of mind.
Affordable, quality-checked electronics at discounted prices for budget-conscious shoppers.
Knowledgeable staff providing tailored recommendations and hands-on help in-store.
Sales, activation, and support for the latest smartphones and mobile plans.
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Overall rating
Robert Kinney
We were in the market for a new TV, after wandering around for a bit a young lady (Jasmin) approached very casual and respectful asking if we needed help, she did a great job asking the right questions on what we were looking for, we ended up with the right TV that works perfectly in our living room. If you're ever in need of a new TV or sound system, I highly recommend asking for Jasmin at the Plant location, we'll be back when our electronic needs arise, thank you. 😊
Denise Peralez
Best Buy on Curtner in San Jose is a great location and the Staff are exceptional! We went in to purchase a new phone and received the best Customer Service and care from Charlize. Definitely will be returning to this store for our electronic needs. Thank you for a great shopping and cell phone personal service.
Sigifredo Terriquez
Fast, friendly, and absolutely amazing service. From the moment I walked in, the staff was helpful, knowledgeable, and made the whole process smooth and stress-free. Everything was handled quickly, and I felt taken care of the entire time. On top of that, the location is only 5 minutes from my new place, which makes it even better. This is exactly how customer service should be. Huge thanks to the team at Best Buy — definitely a 5-star experience and I’ll be back.
Khan Linda
I bought open box tv came back home and tv goes black screen in the middle of the setup, this is a shitty store sale faulty things to customers while customer believe in Best Buy standards at the equipment will be functional. Fraudulent store
Marisol R.
I give the manager and representative 🌟🌟🌟🌟🌟5 stars; they both made my experience easy and simple. I had purchased a Rexing dash cam in 2022. Yes, I did purchase the Geek Squad yearly protection plan as well. The manager gave store credit for my old Rexing dash cam. As of last week, my dash cam started to glitch; it would turn on and reboot itself over and over. It just would not stay on. The representative, Cheryl or Charlie (woman), I can't remember her name exactly. She took her time to help me find the right dash cam. Thank you both for your concern and helping replace my dash cam for a newer version. 😊
