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Cindy MacDonaldvia Google

about 1 month ago

We had my grandson in the emergency department for approximately 30 hours waiting for a bed on the medical floor. He was there for a rare complication from the flu (Rhabdomyolisis). The care from all staff was absolutely outstanding.. the ER was bar far the best I've ever seen.. all private rooms as you have on a medical floor. When he was finally transferred to a floor, the care once again was outstanding. Top notch commutation from all staff. They had a shortage of rooms and beds due to an overwhelming amount of flu patients, so the bed he got was not in a private room. Overall the care and the atmosphere was the best I've ever experienced . Thank you all for the exceptional care you gave to my grandson and to our family.

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Dani Elizavia Google

2 months ago

Meh 😒 What kinda world healthcare experts don’t wash their hands before touching my child’s nose/examination? Dr touched computer keyboard then my child’s face… Disappointed 😢 A wk later he has the flu…coincidence? Maybe or maybe NOT! Please wash your hands! *** Basic hygiene is forgotten in the time of Covid I guess… Haha they wear two masks but don’t wash their hands? Some doctors are great though and facility is nice! That’s a positive… Lastly, very terrible costumer service from whoever they hire to make appointments several times and they never have timely appointments. Clerical staff barely speak properly. A part of me wishes to rate even lower but this one doctor that doesn’t even work there anymore restores my faith in humanity! Overall, my experience was just average to fight traffic in city and wait a long time Im unsure if level of care is worth it!

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asmaavia Google

2 months ago

There are no words to express how thankful I am. I wish I could give more than 5 stars. The ER team acted quickly, and the specialist provided outstanding care that saved my daughter’s life. Thank you to all the doctors and staff for everything you did.Thank you from the bottom of my heart.

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S Cvia Google

4 months ago

Bring your license or ID to register for your relatives surgery or appointment, all adults have to show ID ! Head to" bridge/main lobby" sign-in there for all appointments, they will give you directions to your destination. Also the Longwood Galleria mall food courts is just a few minute walk from hospital. Cvs also in the LW galleria mall. We also has a 2pm surgery delayed till 4ish. But what can you do, better than be rescheduled, surgery went well. So its a sacrifice and im good with that! Dont forget to get your parking ticket validated when you check in to the hospital(we only paid 15$ for like 6hrs

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apple pievia Google

5 months ago

As a patient of the Boston Childrens Hospital, all i have to say is that i wish i could give this place more then 5 stars. I have no understanding as to why anyone else would give this place less then 5. They treated me with so much respect and dignity, and i left BCH feeling like a million dollars. Not only did they put the most effort into listening and putting time into finding out what was wrong with me, but i finally received a diagnosis to the kidney problems i have been struggling with for years. For years i had been struggling, it had taken a toll on my physical health, and my mental health. They had me leave the hospital in 5 days, with a new me. I cannot thank this hospital enough.