Araxie Miller
We’ve been going to this vet for 10 years. Ten. After today’s checkup, we will finally stop. We even moved an hour away and still kept coming in. We had such wonderful experiences up until their vet turnover, expansion, and price issues started. We loved Dr. Henry and stayed with her, but after she left, we transitioned from vet to vet. The price continues to become exorbitant with each passing year—their pricing is at least 50% above market rates for any nearby competing vet. We were willing to pay that price, assuming we would receive the same care and attentiveness we had received over the last 10 years, but the quality of the visits has decreased, and the quality of the staff is also poor. Their technicians are unaware and a bit clumsy during visits. This new push to constantly medicate my animals every time we bring them in is also absolutely ridiculous. While I understand the no-fear policy, a positive experience is significant to me, but this screams laziness on the staff’s part. The combination of these issues breaks my heart. A decade of loyalty to this place is shattered when animal care becomes a money-making scheme.
