Aleyda Solis
I hired Bowen Law firm as they seemed to have good reviews online and I’m always looking for the best services. Hiring was a terrible, costly, and stressful mistake. My case was pretty straightforward, at least I believe it would have been had they met with me or spoken with me to review a couple of times. I was asking for a document that other firms take a month or two to construct. Instead, this turned out to be a year ordeal, being constantly charged regardless of whether work was done on my case or not and for every minute thing. I now suppose that’s how law firms work but I was never explained this and learned my lesson. This ended up being a frustrating situation as they had multiple paralegals working on my case and the communication between them was subpar. I would speak with the one in charge of my case then my case was delegated to other paralegals or they worked collaboratively on it and they lost understanding of what I was requesting and and did their own thing because things were lost in communication or they made assumptions and after all those months, what I specifically hired them to do, they didn’t do. They said they couldn’t do it. So, why didn’t they inform me from the onset instead of delaying the process and charging me every month, even when the paralegal was out on vacation and work wasn’t done on my case. I specified my request since the beginning, was told it can be done, and then after all those months, they couldn’t do it. They ended up writing out my request but still telling me I needed to go to a notary for it to be valid. Along the way they made mistakes on the documents, charged me for those, and then charged me for their time in making those corrections. I felt like the charge of their work was not justified in the quality and service provided and I did not feel like my best interest were being considered, which was troubling to me. At the end of the day, I ended up wasting thousands of dollars, and still feeling unprotected. I really wish that my experience would have been smooth and positive but unfortunately, that was not the case.
