Diego Bencomo
I’ve been bowling for a while now and I’ve been to multiple Bowlero locations, but Bowlero Glendale is on a different level when it comes to culture and community. Ever since Erika became the manager, this place has felt less like just a bowling alley and more like a community. I always feel seen and genuinely welcomed every time I walk in. I’m also not alone in these feelings. Many regulars have confirmed they feel the same way I do. Even when it’s busy, Erika takes the time to be present with people and actually talk to them, and that energy clearly carries over to the entire staff. She always seems so busy making sure every person she interacts with feels welcomed. I’ve been to other bowling centers where you can feel staff tension or drama, and over time it really takes away from the experience. Glendale is the total opposite. The staff here feels unified and friendly. It honestly doesn’t feel like they’re just working, I can only imagine they INTENTIONALLY put in effort to create this culture. It feels like they care that you’re having a good time, every single day I go. Because of that, this has become my go to fun spot. If I’m deciding between bowling, Topgolf, mini golf, or Main Event, I’m choosing Bowlero Glendale. If it’s my birthday, a night out with friends, or a place I’d recommend for families or kids’ parties, this is the place. I never worry about being treated poorly or awkwardly. I know for a fact we’ll be treated well and have a great time, and that peace of mind matters more than people realize. On a personal level, during a time in my life when I really needed community, this place meant more to me than Erica probably knows. Bowling is already something I enjoy, but feeling recognized, treated fairly, and welcomed every single time added something extra that I didn’t expect. I won’t go into details, but I can honestly say it’s been incredibly meaningful. We need more people like Erika and this staff in the world, especially in leadership and management. The culture here shows in the people who keep coming back. I wish every business was more like this. I’m truly grateful for this place. HIGHLY RECOMMEND OVER ANY OTHER BOWLERO OUT THERE. Also because of my great experience I’m going to make sure and spread the word about this awesome place through social media, my social circles and friends and family. This place deserves all the praise in the world.
