Caliber Collision

Took my ‘25 Ram 1500 here for minor repairs. Randy & TC provided the best experience possible. Insurance dragged their feet (as usual) but once Caliber got approval and parts, they were after it and I got my truck back within days. Their professionalism, communication & oversight left me with no complaints. Very satisfied with the repairs & my truck looks brand new again! Highly recommend taking your vehicle here if you need repairs of any kind.

Caliber Collision, on “white settlement road” is awesome! My car was towed to them, where I had major front end damage on my BMW X5. I thought the car was a total loss! However, rep “TC” called me immediately & resumed the car is good. He started ordering parts and got my car back together in a matter of weeks! My car looks & drives amazing! I want to thank TC for his customer service and keeping me updated on the progress! If you take your vehicle to them, make sure you ask for TC! 👍

From the moment I arrived at Caliber Collision, the entire staff was very friendly and professional. Jose helped me out right away and clearly explained all the processes. He kept me updated throughout the repair, which made the wait much easier while my vehicle was in the shop. Overall, the experience was excellent and very satisfactory. I highly recommend this location!

I'm Barbara Sanders and I was the main contact throughout the process. The updateds were regular and the caller was courteous and thorough. Very pleased with the repairs. However we expressed some concerns when we picked up our car and were told someone would get back with us. No one has called and our concerns still have not been addressed. Will not take it back to that location again for that reason. There was a small scratch on the passenger front bumper and I thought when making the repairs they would have addressed that as well just as a courtesy, in the In my opinion. Because we had several shops to choose from and I thought our business would be appreciated. Obviously not, I'm sure they have loads of business. Thanks for listening.

This specific Caliber Collision is not close to my home, but it is the one I chose to repair my car because they are Volkswagen (and many other makes) certified, which is helpful because they can order OEM parts directly and have the technology needed to recalibrate the safety systems in house. I used this location in 2015 to repair my car then, and I returned this June to repair my current one because I was impressed with them the first time. I had the same positive experience a decade later. I am grateful for the team here - I had quite a bit of damage to the side of my car, and the gentleman who worked on it was able to repair everything beautifully and replaced what was beyond repair in a way that was nearly seamless. The paint work is impeccable and matched perfectly to the rest of the car. My advisor was friendly and communicative, and made sure any questions I had were answered. They had my car ready at the estimated date of completion even with parts delivery times slowing them down. When I went to pick up my car, I noticed a small detail with an interior trim piece that was overlooked and it was immediately fixed for me; no excuses, no push back, just taken care of.