Caliber Collision

Name: Caliber Collision
Address: 5330 North Mesa Street, El Paso, TX, 79912, US
Telephone: (915) 585-0099
Price range: $$$
Rating: 5

Caliber Collision: Quality auto repair with clear, proactive updates.

5(5 reviews)

auto-repair

$$$

Directions Call Website

About

Caliber Collision at 5330 N Mesa St, El Paso, TX 79912 is a car repair shop praised for professional, attentive service. Customers report frequent text updates, clear explanations of repair steps, and high-quality workmanship. The welcoming, clean waiting area, friendly front-desk staff, and added perks like free tire alignment and complimentary car cleaning create a positive experience.

Photos

1 / 1

Location

5330 N Mesa St, El Paso, TX 79912, USA

Get directions

Information

5330 North Mesa Street

El Paso, TX, 79912

(915) 585-0099 www.caliber.com/find-a-location/el-paso-mesa

Is this your business?

Claim Caliber Collision to manage your storefront, respond to reviews, and receive customer leads.

Services

Collision Repair

Comprehensive auto body repair for accidents, including frame straightening, panel replacement, and paint matching to restore your vehicle's appearance and safety.

Customer Communication Updates

Regular text and phone updates throughout the repair process, keeping you informed on progress, timelines, and any changes for transparency and peace of mind.

Free Vehicle Cleaning and Detailing

Complimentary interior and exterior cleaning post-repair, ensuring your car is returned in pristine condition as a gesture of appreciation.

Tire Alignment and Diagnostics

Professional wheel alignment services with diagnostic reports to optimize vehicle handling, tire wear, and overall performance after repairs.

Insurance Coordination

Assistance with insurance claims and paperwork, streamlining the process to minimize hassle and ensure coverage for repair costs.

5.00 · 5 reviews

Overall rating

Erika Hernandez-Brooks

via Google

· 9 months ago

Excellent repair service. Todd and John were extremely professional, attentive, and kept me informed throughout the process. Quality work—highly recommend.

Alison Westermann

via Google

· 9 months ago

This is my second time using this location, and it's been about 8 years since the last time. Both times, I've been treated with respect, compassion and excellent customer service. It's very easy to get ahold of the front desk staff - no annoying AI chat bots, just real people who are very quick and efficient at getting you scheduled for repairs. When visiting this location, I noticed the cleanliness and welcoming atmosphere right away. There's a TV in the waiting area and there's popcorn, water and a one-cup coffee maker with all the fixings (creamers, sugar etc). My service advisor is Jose Muñoz, and he is very good at his job, too. He quickly identified the problem areas on my car and explained the whole repair process as we walked around my vehicle together. He clearly knows his stuff, and he expressed genuine concern and care as we chatted about the accident that had caused the damage. I expect very regular updates - they informed me that I'll be texted no less than 3 times a week! And when it's ready, I'll be confident that they have not only repaired it, but restored it (as the ads say).

Iskra Garcia

via Google

· 9 months ago

I had an outstanding experience with Caliber Collision! Isaac went above and beyond to keep me updated throughout the entire repair process. He made sure I always knew the status of my vehicle and ensured that the work was completed with excellent quality — and even ahead of schedule! The attention to detail and level of customer service were exceptional. I highly recommend Caliber Collision for any of your auto repair needs!

Tabitha Alleger

via Google

· 10 months ago

Such a wonderful shop! The updates throughout my cars repair were relieving and the free cleaning in and outside of my car was such a nice gesture. They even did a tire alignment for free and provided the diagnostics of that. Highly recommended and would definitely go back if necessary!

Alex S.

via Google

· 10 months ago

Todd and the staff at Caliber Collision on Mesa St. were great from the beginning. Plus, my car was ready pretty fast. I loved that they kept me informed throughout the repairs via text messages. I was extremely surprised with the results. My car, a Ford Escape, was involved in an accident, but you can't tell now. Love it. Totally recommend this shop.

Empire Dent & Body, located at 1101 E Missouri Ave in El Paso, is an auto parts store and car repair shop known for precise dent and scratch repair. Reviews highlight professional, knowledgeable staff, especially Gabriel, who explains processes clearly and keeps customers informed. The shop is praised for showroom-quality results, paint matching, and friendly, stress-free service.

Directions Call