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Melodye Ranyakvia Google

2 months ago

I had a great experience getting my sunroof glass repaired at Collision. My car was repaired very quickly, I received prompt and ongoing communication about completion timing, and everyone was very friendly and helpful that works there. The price was about half of what the dealership estimated and I received a complimentary car wash and vacuum. Highly recommend!

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Kate Taylorvia Google

3 months ago

Easy to schedule, friendly service, easily worked with my insurance company and great work done on the car. Tammy at the front desk is one of the sweetest retail workers I’ve ever met. Great experience overall.

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Lala Emirasvia Google

3 months ago

I recently had my INFINITI repaired at Caliber Collision, and I couldn’t be happier with the experience. Charles and the mechanic who worked on my car were absolutely exceptional. Charles made the entire process incredibly smooth and stress-free, keeping me updated and ensuring everything was handled with care. The repairs were completed with high-quality workmanship, and my car looks and drives like new. Their customer service truly exceeded my expectations. Thank you, Charles, and the whole team for making this such a positive experience! — Lala Emiraslanova

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Kiara Ruthvia Google

3 months ago

I was recently involved in a hit-and-run accident and needed to have my car serviced. My insurance company provided several repair shop options, and I chose Caliber because I’ve worked with them before and have always appreciated their exceptional customer service. From the moment I arrived, the woman at the front desk was welcoming, knowledgeable, and incredibly helpful. It was clear she had extensive experience in the industry, and she explained the insurance process with confidence and clarity. I was then assisted by my mechanic, Charlie, who was absolutely outstanding. He walked around my car with me, explained every step of the repair process, and made sure I understood exactly what to expect. Throughout the entire experience, he stayed in consistent communication and truly went above and beyond to keep me informed. The office itself is clean, comfortable, and stocked with essentials if you choose to wait on-site. Overall, Caliber continues to impress me with their professionalism, transparency, and top-tier customer service. Highly recommend.

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Luther Steadmanvia Google

about 1 year ago

I had damaged the front bumper of my Lexus. I damaged it after sliding on ice and hitting a sign. The bumper had cracks in it and it was even coming off the side hinges above the tires. USAA recommended Caliber Collision so that’s who I went with. When I came back to get my car it looked brand new. They did such an amazing job I asked Tammy if Harry Potter fixed it because it looked so good. Everyone was really kind and they kept me up to date through calls and texts almost daily. They even had awesome snacks for customers and my inner chubby kid was going crazy. I am beyond satisfied with the quality and value of service I was offered.