Atta Mirza
I would give zero stars if that were an option. The front desk staff was rude, condescending, and unprofessional. I was questioned extensively and had my status as a VCU student challenged, despite having already paid the required university fee that should cover gym access. Rather than verifying this appropriately, I was told to either pay $15 for a guest pass or leave. While another staff member later confirmed my student status, had me sign in, and allowed access, the inconsistency in staff knowledge and treatment was frustrating and unacceptable. The facility itself is nice, but the front desk experience was very disappointing.






