Allen
Had an issue with my phone, screen wasn't on but I could still use the touchscreen. I usually do this stuff myself, but I didn't have the tools at the time and I was working, so it wasn't an option. Figured I'd take it to Chicago iRepair to see what they can do. For some backstory, I've had an extremely similar issue before on another phone. The issue isn't the screen, rather the Ribbon Display Cable. I had called Monday around 10:30am to see if they could repair it, and told me they could. I told them that i was 99% sure it was the ribbon cable, but they said they needed to check anyway. I asked if it could be done that day, and they agreed if it came in early enough. Flash forward to 2:30,, I brought it in, explained again what I strongly thought the issue was, paid the fee, and left. I was out 3 hours, still no email from them like I had told them to contact me. Gave them a call through google voice, and they said I needed a new display. I was EXTREMELY suspicious because I highly doubted that was the issue, but didn't and couldn't afford a new screen for $260. I came in to get it back to try and fix it myself. When i was shown the phone and picked up, the display wasn't broken at all, it was ON. Funnily enough, when I turned the phone to the backside to check that ribbon cable (Which i figured what the problem was initially) and poked and moved it, the screen went out again. Long story short, I wouldn't take your phone here, either the technician doesn't know what he's doing, or he didn't even bother to open up the phone and check it out, and just wanted to charge me for a new screen because that's what I loosely said was "wrong with it". Only reason it's getting 2 stars is because of his assistant who was nice enough to me, otherwise the service was 1 star. If I manage to fix it myself, Ill give an update.
