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Olivia Broadwayvia Google

4 months ago

Loved the instructors and the different personality that each one had. You could truly choose who you wanted to see based on how you were feeling. I thought this added a nice touch. I loved the little clothing store in the front and sense of community. When you came in the front desk knew you by name. I was a member for a year but had to move. Moving is expensive so I asked if I could have my membership canceled but I did it too late in the month. I really needed those funds to move. Make sure you strictly abide by the contract as there is no wiggle room, even for long term members. Ultimately, I was left with a bad experience which is unfortunate.

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Jessica Judsonvia Google

4 months ago

My experience at Club Pilates has been beyond frustrating. This is the first bad review I have ever written in my life, but for the sake of others, I need to warn you. I actually enjoyed the classes, but eventually they became too hard to get into as there is almost always waiting lists. I canceled my membership in person, and months later I noticed they kept trying to bill me. I called the club multiple times, and the employees on the phone never knew what to tell me, or knew the cancellation process. They always said somebody would call me back. After lots of phone tag eventually, somebody asked me to send an email to confirm, which I did. The next day, I got an email back from Grace, still not confirming what I requested in my prior email (my cancellation!) After speaking to the Grace on the phone, she informed me that she will not cancel my membership unless I pay almost $200 (even though I sen an email that was disregarded.. see photo.) This is beyond WILD, after the multiple in-person, phone, and email cancellation requests I have done. It's an issue of moral and ethics, and I can't imagine running a small business this way. Especially a business that supposed to be built around empowering women. On the phone, I was completely disregarded, and when I explained how frustrating this process was, I was basically told too bad, I still need to pay, and they will just have to make sure their employees are retrained on this process to let future clients understand what they need.

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Susan Burkvia Google

11 months ago

Absolutely some of the best Pilates and community I've ever had! Adrienne is amazing, I've never felt stronger, braver and excited about FUNctional movement! I always walk out of her class shaking just the perfect amount!

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Momma Bvia Google

over 1 year ago

I have major love for Club Pilates! It has truly changed my life. I would highly recommend anyone looking not only to change their current physical health, but also their future selves. There are different levels of classes and modifications for those that may feel apprehensive about trying a class. Enrica is the best instructor anyone could ask for as a health enthusiast. She has 40 years of experience and knows each of her students. Their safety and fitness are her number one goal. Sara, Adrienne, and others are phenomenal as well. I am so thankful I finally made the decision to join! It’s been an amazing 7 months for me! I look forward to many more.

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Nancy Pvia Google

over 4 years ago

Outstanding instructors, environment, members and classes! Anyone can do this, the instructors are great at providing modifications to make it more or less challenging depending on your needs! I love Reformer Pilates for the people and community! Wonderful way to tone! 79 classes and counting!