K

Kris Pvia Google

6 months ago

DO NOT SIGN UP FOR A MEMBERSHIP!! Beware there is no easy way to cancel your membership once you have joined. You have to cancel in person or in writing (on a special form they have to email you-not just writing them an email requesting cancellation). Often times there is no front staff and they do not answer the phone or return messages. No directions/link on website to cancel. Sent email and left messages with intent to cancel, took an additional 2 months-of having membership fees deducted-to finally have membership cancelled. Shame on you Club Pilates. Cancellation of membership should not be a scam of getting additional membership fees out of people. And if you do have a membership, it’s impossible to join a class as they all have waitlists, with only 12 slots per class. If you what to take a class, just sign up and pay the single class cost. But do not get trapped in the scam of a membership at Club Pilates!!

A

Ann Cumminsvia Google

10 months ago

After attending and loving this studio for 7 months I fell on a walk and broke my wrist severely. After 3 months recovering I took some private training sessions with Deanna. She went above and beyond. She researched and helped me build strength and flexibility while showing me modifications. I’m now back to attending classes and am able to do most everything, I am truly grateful! All of the instructors are helpful and kind.

S

Sara Thomasvia Google

10 months ago

I love this place. Pilates has changed my life. These folks continuously help me up my game. The instructors are awesome. I learn something new at almost every class. I particularly love when they provide personal recommendations for corrections or modifications and/or point out opportunities to challenge myself.

T

Tracie Ahlgrenvia Google

about 1 year ago

BUYER BE WEAR The first couple of classes were fun but the one class that made us decide not to come back was an instructor who was very rude and made us feel unwelcome. We were new to the class and the instructor did not have alot of patience with us. Canceling the membership was very difficult. It is a rip off when Canceling. Once you cancel you still have to pay for the next 30 days. I was charged for an extra 2 months. It is not worth the money

R

R Tvia Google

over 2 years ago

I would advise against joining Club Pilates as it appears to be a scam aimed at taking advantage of people. I was a member for almost 9 months and experienced several issues. In addition to the monthly membership fee, they charged me twice $10 and once $15 for canceling my class. When my family came down with the flu (common cold) on the morning of my Pilates class, I called to inform them. They assured me it was no problem but later billed me anyway. When I called to dispute the charge, the person I spoke with was incredibly rude and demanded medical evidence for a refund. A few months prior, I canceled a class 11 hours in advance and texted them to let them know my child was sick. However, they still charged me $10. It took me a week to get a refund after showing them documentation of my child's emergency visit. Looking back, I should have canceled my membership then and there. As a full-time student and employee with a child and no other support, I found it disappointing that a women-owned business showed no sympathy. I recommend joining a yoga class instead, which provides exercise and mindfulness at a price without extra charges. Please be cautious as I feel that Club Pilates takes advantage of others and has no understanding that life happens