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Lori Niedzwieckivia Google

about 1 month ago

Highly recommend Coe Heating & Air!!!! We have never had our furnace go out before in 17 years. Came home after just 3 hours and our home was very cold at 58 degrees (in -15 degree wind chill) tried troubleshooting, and then we decided to call Coe. From the time we called and them arriving was a total of 25 minutes! Austin was amazing 🤩! Come to find out we had a gas line leak! He saved us from what could have been a very tragic situation. Don’t hesitate, just call Coe! You won’t regret it!

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Jody Staffordvia Google

about 1 month ago

Jeff did a great job in fixing my hot water heater. He was able to use some alternative parts to get it working rather than suggest buying a new heater like a lot of other so called repair services. I highly recommend COE for all HVAC systems.

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Fredvia Google

2 months ago

I am a first time customer of Coe and I was having a thermal water coil installed and the two service technicians that came out didn’t do the job the way it was supposed to be done. I was supposed to have a water shut off valve before the pump and after the pump which he wasn’t going to do until I told him that that was what was agreed on with Chad and he said he didn’t know anything about it but he did go to the store and get one. The boiler system was to be totally separated from the old plumbing and it wasn’t and it was still leaking into the old system.They totally disrespected my home by using my chairs as work benches, scraped my door jambs with their tool belts and used my bucket to refill my boiler with antifreeze, spilled the antifreeze all around the boiler right onto my carpet and soaking it to the floor. The worst part is they left the bucket half filled on the floor where my two dogs could have easily gotten into it which is very deadly if they drank some it. Now I have to have the carpet replaced so they took 300 hundred dollars off my bill, I’m 62 years old so I will have to have someone install it for me. I have an antique car in my garage and I asked them not to touch it but every time they squeezed between the ladder and my car with their tool belts on rubbing against the hood and fender so I got a blanket out and covered the car so it wouldn’t get scratched. They also broke the wire retainer clip on my boiler and left a mess behind it.i had also discussed with Chad about having a vent ran to my bathroom but he had forgotten about it and so the technicians didn’t have the parts to do it when they came. After they left I called Chad and told him that the system still leaked and it wasn’t separated from the old system like we had agreed to and everything else that had happened. I had to schedule another day off of work and Chad personally showed up on the next Friday to fix the system correctly and he got rid of the antifreeze that was left but the damage was done. Technicians like this are going to ruin your family business and should be trained how to act and treat your customers and their homes. I would not recommend using Coe.

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Mark Millervia Google

3 months ago

Matt W was a huge help. My furnace wasn't working properly, he explained everything he was doing and how I could properly maintain the system. I am looking to upgrade my A/C this summer and will definitely be using Coe after this service experience. Thanks Matt W!!

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Melinda Schrivervia Google

4 months ago

I have used Coe for HVAC maintenance for two years (system was 18 years old) and they kept the system functioning to its 20-yr life. Unfortunately, after an incredible effort for this year’s maintenance (thanks Jeff) it was time for a new furnace and AC system. Chad McCall expertly advised me on the appropriate options for my home, resolved a specific installation problem, and ensured the team was in place for a successful installation. The team completed thorough testing before leaving to ensure everything functioned. I recommend Coe without reservation! A very fair, trustworthy, experienced, professional, efficient, and friendly company and team to work with.