Crunch Fitness - El Paso Dyer

A

Alexis Barnhart

via Google

This gym is alright but they need to work on their communication and problem solving when the gym is packed. I talked to multiple representatives before relocating because of the military but I was still charged for 3 months when I have not been to the establishment since October. I will never be apart of this gym, no matter the state, ever again. I tried to email about getting the issue rectified and they blocked my email. NEVER AGAIN!

S

Shyniece Williams

via Google

I’ve been going to Crunch Fitness for a while, and I just have to highlight one of the employees, he is absolutely amazing! Every single day he shows up with a smile and goes above and beyond for everyone who walks through the doors. He’s always cleaning, helping members, and making the entire gym feel positive and welcoming. You can tell he truly cares about the people and the space. He doesn’t just deserve to be a manager. He’s earned it through his hard work, consistency, and genuine attitude. It’s rare to find someone who brings this much good energy to a workplace. He deserves real recognition for everything he does!

B

Briana Jaime

via Google

Overall, I really enjoy being a member of this gym. The facilities are excellent, clean, organized, and well-equipped. The front desk staff is always friendly and welcoming, which creates a great first impression every time I walk in. However, I do think the Kids Crunch program could use some attention. While it’s an amazing benefit for parents to have childcare available while they work out, the atmosphere in that area doesn’t reflect the same positive energy found throughout the rest of the gym. The team members supervising the kids often appear unhappy or disengaged, and they rarely acknowledge parents when greeted. It gives the impression that they don’t enjoy being there, which can be concerning when you’re trusting them with your children. I’m not expecting over-the-top enthusiasm, but a simple smile or friendly interaction goes a long way. This program is one of the main reasons many parents choose this gym, so improving staff engagement and morale in the Kids Crunch area would really enhance the overall member experience

S

Sara Lee (mxsaralee)

via Google

After I had my son, I moved back to El Paso in 2022 and wanted to get back into weightlifting. Although I lived 30 minutes away at the time, I decided Crunch was the best gym to go to, it had a great deal, and the sign-up and cancellation process was hassle-free. I move around a lot, and I’ve had to buy out contracts from other gyms before, so I really appreciated how easy it was with Crunch. I’ve been to Planet Fitness and RedSkull Fitness, but I always found myself coming back here especially on Saturdays to work out with friends. I love the weight racks, the variety of dumbbells (they go up to 120 lbs, which I really appreciate for heavy hip thrusts, supersets, or warm-ups), and even the lighting in the cycling room for a good pump pose. The gym itself is always clean when I’m around. I especially want to mention Gloria. She’s so friendly and always keeps the gym spotless. She’s one of those staff members you notice because she’s genuinely working hard. When it comes to machines being out of order, they don’t stay broken for long. I’ve actually paid attention, and it’s never more than about a week before things get fixed, whether it’s the hip thrust or leg curl machines. The variety of equipment overall is great, and I’m here for it. I’ve had a few issues here and there, but I’ve talked to Jacob, the manager, and he’s always been quick to help resolve them. He’s even sent follow-up info directly to my email when I’ve requested it, which I really appreciate. The gym isn’t usually too busy when I go. You can check how packed it is using the Crunch-O-Meter on the app, which is super helpful. Even when I’ve gone during peak hours (like the 5 PM crowd), I’ve been able to finish my workout within an hour, sometimes I have to work in with others, but everyone’s chill about it. If you’re there to train you’ll love the gym, the crowd, and the staff. But if you’re there for drama… well, you’ll find drama. 😄 I have a busy schedule throughout the day, so I really appreciate that they sell protein bars at the front. It helps on those days when I haven’t meal-prepped or just need something quick before or after my workout. Now that I’m seeing results, I love taking advantage of bringing a friend when I can. The Kids Crunch babysitting is another huge plus, the ladies there are amazing, so patient and kind. Honestly, that alone is priceless; babysitting elsewhere costs me more than my membership! As for classes, some of my favorites are Zumba with Denisse, Cycling with Mariana or Angeles, and Hatha Flow with Brittaney. The sauna is open to everyone and is definitely one of my favorite perks. If I could thank any specific staff, it would be Brendon and Kait. Brendon did my body scan and explained everything in detail…his knowledge in the field is gold. I first noticed Kait doing some insane workouts with great form and physique; when I found out she was a trainer, I knew I wanted to train with her. (I actually have another review of just my training experience).

C

Chris

via Google

This gym was very clean but very busy. I went here for about 2 weeks on a trip for work. I don’t have any complaints. I had no issues like the others I’m reading. The staff was very friendly and welcomed me in every time I came in to lift. They offer all kinds of classes too which everyone seemed to enjoy. The only thing I would change about this gym would be to repaint the parking lot lines and make them a little bigger. It seems every business in El Paso loves mini parking spots.