Services Offered
Dog Boarding
Overnight and extended stays in secure kennels with individual attention and care.
Personalized Feeding
Custom meal plans for fussy eaters or dogs with special dietary needs.
Trial Stays
Introductory visits to help nervous pets and owners acclimate to the boarding environment.
Regular Outdoor Time
Scheduled outdoor runs and playtime to keep dogs active and happy.
Owner Updates
Communication with pet owners to provide reassurance and updates on their dog's well-being.
Reviews
4.2(5 reviews)
Rating Distribution
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4
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V
Vic Choules
via Google
3 months ago
My dog 🐕 absolutely loves going there and the girls are brilliant
C
C A Wvia Google
almost 2 years ago
Visited Crystal Springs for a look around before deciding whether to book. The main reception office was so unclean and smelt of old soaked in dog urine on the link mats on the floor. On the walk around kennels were dark and dingy. Strong old urine smell in the kennels. Days old poo in one of the runs. Wasn't pleasant at all. The runs themselves were old and dated. The whole place definitely needs a refurbishment and a serious deep clean. Stated they let the dogs out singularly four times a day which was hard to believe with such a strong urine smell which smelt like days old and most likely soaked into the kennel floor. They are only open twice a day which doesn't match the four times a day let out into the run. I won't be booking or recommending.
L
Lynn Jelicvia Google
over 3 years ago
I have an extremely fearful and reactive border collie who is used to being at home with me all the time. As my son is getting married in few weeks it was necessary for me to investigate boarding kennels. I was very nervous about leaving her, but Charlotte and Joanne were wonderful, didn't dismiss my fears, reassured me even suggested a trial run. They kept me updated on how she was and I was elated to see how happy she was with the ladies and the care they provided. I have no problem now taking her to Crystal Springs and am looking to book her in for a weekend every couple of months or so, just so it remains familiar to her. I would highly recommend Crystal Springs to anyone looking for somewhere to board their dog.
P
Paula Edelstenvia Google
almost 4 years ago
My two dogs came home very happy from a few days staying at Crystal Springs. Charlotte and Joanne were brilliant and very reassuring when I left them there for the the first time. They were lovely with my boys so I would highly recommend them 😀
A
Alison Sandovalvia Google
over 4 years ago
Absolutely excellent service. As a new dog owner, the ladies really put my mind at ease. My BC now stays over regularly and he is always well looked after. He's a bit of a fussy eater and they go out of their way to make sure he's eating properly. He loves going there and would definitely recommend.
