LP
Leeds PDSA Pet Hospital
Compassionate Care for Pets in Need
2.8
Business
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Compassionate Care for Pets in Need
Leeds PDSA Pet Hospital is dedicated to providing compassionate veterinary care for pets in Leeds. Known for its understanding staff and clean facilities, the hospital caters to pets needing urgent and regular medical attention. While reviews showcase a mix of customer experiences, many appreciate the efforts of the caring team, especially during difficult times for pet owners. Accessible and committed to fostering animal welfare, the PDSA team strives to support pets and their families as best they can.
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Comprehensive health check-ups and medical advice for pets, including diagnostics and treatment plans.
Urgent medical services for pets in critical conditions, available during operating hours.
Subsidized or free veterinary services for eligible pet owners, supported by charitable donations.
Compassionate end-of-life care and euthanasia, with options for burial or cremation.
Prescription and dispensing of medications for pets, with guidance on usage and follow-up.
Vaccinations, flea treatments, and wellness exams to maintain pet health and prevent diseases.
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Overall rating
Olivia Steen
I asked my mum to take my cat to the vet, as I was working. She took him and was advised his diabetes had worsened, and some bloods would be needed. He had the bloods taken and the vet told her to come back with him the following day to DISCUSS the results and decide on treatment. Now this is the important part: It was mentioned that perhaps euthanasia may need to be discussed in the future, but she didn’t once say it would actually happen the following day. My mum went back with him the following day and the vet told her that the bloods didn’t look good, and the options were to have him stay overnight with a drip, or put him to sleep. My mum told the vet he was not her cat, and could not decide without speaking to me so the vet told her to call me. I was in the midst of a 2 hour meeting when this happened so couldn’t answer. My mum explained this to her and said she would bring him home to me and I can call them to let them know once I finish work. The vet then told my mum she could not let her leave with him, as it would be unethical and she would need to put him to sleep. As she couldn’t get hold of me, my mum had no choice but to do what the vet said and he was put to sleep. She then charged my mum £25 for the consultation and a further £25 for putting him to sleep, against our wishes. It would have been £140 to bury/cremate him and my mum didn’t know what to do without asking me so all she could do was take his dead body home to me. I am in no way saying he shouldn’t have been put to sleep, and had I been there, I likely would have agreed. BUT, my mum was essentially tricked into taking him there by the vet telling her it would be nothing more than a conversation. Thus, robbing me of the chance to say goodbye and euthanising him without my consent. He was eating, drinking, meowing and playing just a few hours before the appointment and a few more hours so I could say goodbye would not have harmed him any further. For years I donated to PDSA, and I made the mistake of registering him here after our old practice closed down; believing as they were a charity for animals, they would take good care of him. I am absolutely disgusted.
Rob
Tried to ring PDSA Leeds to ask if they could reuse some of my recently deceased dogs medication. I tried three times using the phone system to choose the correct option and each time I was told to go online or send an email. At one point I was listening to the woman for three and a half minutes before it cut me off. I was also surprised to hear that Emergency Appointment was not option 1. Safe to say, it appears that there is nobody at PDSA that I can speak to and so this medication is now going to go in the bin instead of helping families receive affordable care for their pets. Shameful.
Sylwia Polom
Reading some of the negative reviews, I couldn't quite believe it was that bad, until I saw it for myself. I will never, ever set foot in that place with my beloved dog. How could anyone not help the dog? It's best to say that the best solution is to put him to sleep. It was a terrible experience for me.
Gill Robson
In a person's time of need to give a pet help, everyone here knows and feels what you are going through. Personal feelings are always understood and help for your pet is 100% . But please donate as many thousands of pets need help too. And some people can't afford to pay. I get free treatment for my pet, but I still pay the maximum I can because without pdsa, lots of pets would no longer be here. Pay, even a little can go a long way.
Damian Strudley
The staff have been amazing over the years that we have been going to this veterinary hospital... Ample parking included disabled parking. Easy access, clean and tidy inside and out.. Friendly staff who are willing to help.. sorry to see some clientele not happy about the policy and process to be seen.. it's not the front desks fault.. Always had a long wait but that's to be expected with the amount of people and pets attending 🙄 The vets have always been very informative and precise when explaining information, prescriptions and procedures.. Thank you for all the team for helping with Tasha...
