CB Romero
Update: it's been several weeks since I made the below review and, unlike other establishments, they have never shown the professional courtesy of apologizing - or responding at all, so that really speaks volumes as to the lack of appropriate customer service they should be giving. ____________________________________ Our friend Jason treated six of us to dinner here, a night we’d all been anticipating for weeks. Unfortunately, the entire *3+ hours* experience was disappointing. Even though our reservation had been made weeks in advance and we arrived early, we still waited more than 15 minutes past our scheduled time to be seated. With no proper waiting area, part of our group stood pressed against a counter near the crowded bar, while the rest had their backs against the entrance partition, as the crowd consistently walked through. Once seated, drinks arrived promptly, but our server said she'd only take appetizer orders, despite us being ready to order dinner. (Btw, the Petite Lobster Tails were scrawny - there was twice as much sauce as lobster meat.) From appetizers to entrées, the wait stretched to nearly *2 ½ hours*! While a portion of the food was above average, the overall quality did not justify the excessive delay. Having dined at many upscale restaurants across the country, I’ve never experienced such slow service. I'm sorry our friend wasted his money there. Needless to say, we won’t be returning. Thankfully, there are other high-end local restaurants where each of us has consistently enjoyed excellent service, so our next group outing will be at one of those.






