Mirela H
This was my first time at Dentiq Dentistry and I had mixed feelings. Courtney, my hygienist, was fast and thorough, and the cleaning itself was fine. However, the upselling felt very pushy, especially with sealants and fluoride. She was about to apply fluoride without asking me first, and since most insurance plans don’t cover that, I had to stop her and ask if it was covered before allowing it. She had to call the front desk to confirm, which I thought was strange — patients shouldn’t have to catch that themselves. I was also asked to sign a form showing the cost and payment options for sealants even after I said I wasn’t getting them done, which didn’t make sense to me and felt unnecessary and uncomfortable. On the positive side, Jochelle at the front desk was super kind and sweet at checkout, and the girl who checked me in was also very friendly. The front office looks nice but the exam room itself feels outdated, especially the chairs and flooring (added photos). Better communication, consent before treatment, and less pressure to add services would really improve the experience.
