Crafting Exquisite Memories, One Diamond at a Time
Diamonds Factory Birmingham is a premier jewelry store located in the heart of Birmingham's Jewelry Quarter. With a stellar Google rating of 4.8/5, this establishment is renowned for its exceptional customer service and exquisite diamond creations. The team, including standout staff like Camelia, Desh, and Ahsan, is dedicated to providing a personalized experience, guiding customers through the intricacies of selecting and customizing their pieces. Whether you're looking for engagement rings or wedding bands, customers leave with beautifully made jewelry and unforgettable memories.
Shop 12, The Big Peg, 120 Vyse St, Birmingham B18 6NF, UK
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Personalized design and creation of unique engagement rings with GIA-certified diamonds, tailored to your style and budget.
Selection of classic and modern wedding bands for couples, with expert advice on materials and finishes.
High-quality necklaces, earrings, and bracelets crafted from precious metals and gemstones.
Professional repair services and complimentary engraving to add a personal touch to your pieces.
Honest price comparisons and free, no-pressure consultations to help you make informed decisions.
Expert analysis of diamond certificates to ensure quality and value, with transparent explanations.
Overall rating
Victoria Blundred
Our appointment at the Diamond factory. Did not disappoint. Desh was extremely helpful. Gave us several options for both of us around styles we'd already seen. He also offered styles we hadn't considered previously on our search for wedding rings. A perfect experience. Thank you so much.
okwuazu ifeanyi
Ahsan looked after us from start to finish, and I genuinely could not have asked for a better experience. From the moment we began discussing options, he took the time to understand exactly what I wanted and, just as importantly, what I was working with in terms of budget. He guided me carefully through the different choices, explaining the details in a way that was clear and never overwhelming. At no point did I feel pressured. Instead, he was patient, attentive and completely respectful of my financial boundaries, while still ensuring the ring was exceptional in quality and beauty. Thanks to his expertise and honesty, I was able to purchase a stunning engagement ring for my beautiful wife — one that looks far more expensive than it was, yet remained comfortably within my means. His professionalism, integrity and genuine care made what could have been a stressful decision feel smooth and reassuring. I would wholeheartedly recommend Ahsan to anyone looking for quality, value and outstanding service.
Adrian Haughton
Exceptional service from Ahsan in Birmingham Jewellery Quarter, we have a beautiful engagement ring. We were made very welcome and the flexibility in every aspect of the ring, custom made to order, communication and the overall service has been amazing from our first appointment to collection. Thanks and we highly recommend.
charlotte kent
We couldn’t be happier with the service we received from Camelia at Diamonds Factory, Birmingham branch. Camelia is a true credit to the company and kept us informed at every step of the way. When we first visited the store, it was a very last minute pop in just 10 minutes before closing, yet Camelia was still incredibly welcoming. She happily sat down with us, showed us the ring we liked, and talked us through all the available options without any pressure. A month later, we contacted Camelia to ask whether she could price match a ring we had been quoted for by another company. After reviewing the GIA certificate, Camelia kindly pointed out that the other jeweller had quoted us for a round brilliant diamond, even though it had been stated in writing that it was an oval diamond, which I specifically wanted. I hadn’t noticed this mistake myself, and Camelia’s honesty and attention to detail completely reassured us that we were making the right decision by purchasing through her. Once my engagement ring was ordered, Camelia kept us updated throughout the entire process and reassured us that it would be delivered within the promised timeframe. She even arranged a complimentary engraving, which made the ring feel even more special. Now that my fiancé has proposed, I can honestly say that everything is absolutely perfect. The ring is beautifully made and even more stunning than I expected, I couldn’t be happier. I cannot recommend this company highly enough, and we will definitely be back in touch with Camelia early next year to look at wedding rings. I truly hope the company recognises Camelia for her amazing work, as she has made this entire experience so special for us.
Sarah bellydancer
Me and my fiancé had a nice chat with Desh few weeks ago and we returned today to purchase our wedding band. Desh is a very kind sales man who knows everything about the rings and process. We felt very comfortable as he answered all our questions. He is always smiling and his aura is very positive. He was not rushing the appointment at all, he was really the best man to be served by and we look forward to receive our ring. The shop in Birmingham is very beautiful and clean, and Desh’s colleagues were also very warm and kind.
