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Jasmine Wilcoxvia Google

2 months ago

BEWARE!! THIS COMPANY IS A SCAM ARTIST! They sell horribly refurbished phones they label as "MINT" condition on the swappa.com website. I received a Galaxy22 phone with an aftermarket screen that was not even an edge screen, that had 2 tiny scratches on it, even though they advertised an edge screen on the pictures on the website. The software was swapped and it would not even connect to any 5G cellular networks. When trying to return the phone they hassled me for over 2 weeks and ended up stealing a 15% RESTOCKING FEE from me because of the above mentioned crap screen that they lied about in the advertising photos, even though I purchased and installed a screen protector to not damage the screen further. DO NOT PURCHASE FROM THIS COMPANY UNLESS YOU WANT TO GET SCAMMED out of money or a phone!! BEWARE!!

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jean cappuccivia Google

8 months ago

This place was amazing. Very helpful and they had my phone battery replaced quicker than expected. They did not try and sell me something I didn't need. I would go here again.

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Paul Heisingvia Google

9 months ago

Cracked my iphone screen, needed replacement. Very quick service, friendly fellow behind the desk. Nice store. Price was only pretty good, or else would have been 5 stars.

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Shiao-Wei Linvia Google

10 months ago

DO NOT SHOP HERE! I bought a PS5 DualSense controller from this store and, unfortunately, I discovered button issues within just three days. When I sent it for repair, they refused to honor the 3-month warranty despite no visible damage. They claimed internal physical damage without providing any evidence, and wanted to charge me extra for repairs. But what really took the cake was when I got it back, and it wasn't even the same controller I sent in! They had swapped it out with a completely broken unit that doesn't even work at all. This was the worst shopping experience of my life. This store is a scam, and I strongly advise everyone to avoid them at all costs. I'm appalled by the level of dishonesty and incompetence displayed by this store. They sold me a defective product, refused to repair it under warranty, and then returned a completely different and non-functional unit to me.

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Salvatore Simonevia Google

about 1 year ago

AVOID THIS SHOP I brought a pristine 3ds console in for a top screen replacement and received it back with new physical damage to the charging port that wasn't present when I dropped it off. Needless to say, the console wouldn't charge anymore and it was given back with a dead battery. I dropped the system off again to give them a chance to make it right, and was told the problem was the stock battery needed to be replaced on top of the charger port. It was received back this time with several DEEP gouges in the plastic from metal tools, stripped screws, and part of the PCB melted. The charger port was NOT replaced, only Jerry-rigged to work with a copper contact charger pad from an entirely different device. It is soldered on crooked too, so now doesn't even work with my charger dock. The stock battery was not the problem, but now has a gouge in it from a metal tool. Pictures of damages incurred by this shop included as part of this review. I can't recommend this shop, as my device was returned more and more damaged each time, and they claim to test devices and clearly don't. They will charge you for issues that could have been ruled out by actually testing it. From what I've seen, they have very poor workmanship and little to no care for your devices. You've been warned.