Dogma Grooming + Pet Needs

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JM F

via Google

Dogma has been here as long as I can remember. And I’ve been visiting on and off since 06. My dog of 15 years passed a couple years ago so it’s been a minute since I visited. Walking this morning with my new dog who’s old. Got some coffee down the street and decided to stop in for a treat for Norma. I’m the only person in the shop. Bearded gentleman working behind the counter on a clipboard with one piece of paper on it. I ask him what he’d recommend for a good chew for my dog. He seems overwhelmed and states “we are checking in our REGULAR clients right now we can’t help you shop until 0930” and I swear he emphasizes the word regular. I understand being overwhelmed but if this is the work flow then don’t turn on your open sign until your morning clients are checked in? As it stands I felt embarrassed for wanting to spend money there.

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Vanessa Preston

via Google

Jennifer is the Best!! She really cares about what she does and has a wealth of knowledge about all kinds of pet food and products. Super kind and ready to help!! 😊✝️💜

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Shea McLoughlin

via Google

If I could give Dogma 0 stars I would. Dogma killed my dog a couple years ago. Today it is heavy on my mind and I can’t stop thinking about the torture that occurred that day. I took my beautiful Australian Shepard to Dogma for a simple haircut for summer, nothing drastic. A light trim is what I asked them for. When I came back to pick up my dog, Mac, he was completely shaved. My Aussie had never been shaved in his life and went into a spiral I’m assuming from the shock of it. He immediately began to lose his mind over the next few days and eventually died. His last days were brutal because of the people at Dogma who did this to him. When I picked him up, I was shocked and upset but calm asking them why they would do this to my dog. They told me this : “get him a sweater”. I couldn’t believe the insensitivity and cruel response. My dog never needed a sweater in the first place, he had a beautiful coat of fur that was never meant to be fully taken from him. I only wanted a trim for him for summer time. This was a couple years ago and his unwarranted death haunts me to this day. Please, please, listen to this story and NEVER bring your dog to Dogma. I never write reviews, but the thoughts of my dogs death has haunted me so much, I couldn’t bare to not let others know. No dog deserves to die this way. No owner deserves to have their dogs life taken from them. It was an awful awful event that I will never forget. Please be aware.

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Betty Migliaccio

via Google

A great first interaction! I have a sensitive dog that is very sensory. He’s having an issue with his nails being cut. They listened so closely and didn’t push him, they were even able to get some done! This is a huge success, they could have easily said they didn’t want to try. I appreciate the time they took to listen and look forward to continuing to make this easier for him. Thank you!

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Aniya Mena

via Google

I’ve brought my cat to this grooming location several times, and while our first visit went smoothly, the last two experiences have left me disappointed. On both occasions, I was told my cat was “too aggressive” to be groomed which was something that caught me off guard, as this behavior is very uncharacteristic of her. She is almost always calm and cooperative unless she feels genuinely threatened or uncomfortable. What stood out to me this most recent time was the interaction with one particular groomer, unfortunately, I don’t know his name, but he has blue hair. From the start, I was put off by how he referred to my pet simply as “the cat,” despite her name being listed on the sign-in sheet. If staff are going to ask for a pet's name, I would expect it to be used…it’s a small gesture, but it shows care and respect for the animal. On both visits where he handled her nail trim, he returned just minutes later claiming she was too aggressive to continue. I can’t help but wonder if something about his approach makes her uncomfortable, as we had no such issues during our first visit, when a female groomer worked with her without any problems. I truly believe this place has potential, but perhaps some reevaluation is needed regarding who handles the animals and how they interact with them. Cats, especially those who are usually calm, tend to react strongly only when they feel unsafe or mishandled.