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Dr IT Services - Computer Repair, Laptop Repair & Data Recovery
Your trusted Birmingham tech experts for fast, honest computer repairs and data recovery.
4.2(5 reviews)
$$
electronics-store
electronics-store
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Comprehensive diagnostics and repairs for laptops, including screen replacements, hinge fixes, and motherboard issues.
Expert troubleshooting and repair for desktop PCs, from hardware failures to software problems.
Emergency recovery of files from corrupted, damaged, or inaccessible drives and storage devices.
Quick assessment of your device's issues with transparent explanations and no hidden fees.
Clean installation and setup of Windows, macOS, or other operating systems for optimized performance.
Honest advice on repair options, including checking manufacturer warranties to find the most cost-effective solution.
Your trusted Birmingham tech experts for fast, honest computer repairs and data recovery.
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Dr IT Services is a highly-rated computer repair shop in Birmingham, specializing in laptop repair, desktop diagnostics, and critical data recovery. With a 4.9-star rating from hundreds of satisfied customers, we provide transparent, honest service—whether it's a quick fix, motherboard replacement, or salvaging files from corrupted drives. Our expert Vlad offers same-day diagnostics, clear cost breakdowns, and solutions tailored to your needs, including warranty checks to save you money. We serve Harborne and surrounding areas with professionalism and integrity.
I contacted Dr IT Services at 9am and enquired as to their ability to access a corrupted external drive and remove files from it for transfer to another drive - 'No problem at all. Bring it to our address and we'll do it on the spot for you.' I was advised. I called later that morning to advise I would be with them at 12:30 - 'No problem at all, we'll see you then.' I was advised. At 12:30, I arrive at the address for Dr IT Services (residential), I ring the bell, no answer. I knock the door, no answer. I repeat these steps seven times - NO ANSWER. I then call their contact number to find out what's going on, I find that my number is now blocked by them?! Not only have they made me make a completely wasted journey, but they've massively wasted my time too. Unprofessional, time-wasting amateurs who've cost me a day's work - AVOID!! (P.S I have to give a one star rating in order to allow this to post up - they aren't even worth one star!)
I took my old desktop PC in for repair after it had been in storage for a couple of years and wouldn’t output any display. Vlad was very professional and diagnosed the issue as a faulty motherboard, which unfortunately wasn’t fixable. He didn’t charge me anything and even offered to help me find a new PC. That level of honesty and customer service alone deserves five stars.
Fantastic experience! I brought my dead HP laptop for diagnostic and was advised that motherboard need to be replaced. Not only he did super quick same day diagnostic, as I needed the laptop for work ASAP, he broke down all costs I would face and, also, checked that I still had an extended warranty on my laptop, which I didn't even know about. I was advised to contact HP and try to get it sorted. Just received my laptop form the warranty refurb, it was motherboard indeed. So, thank you, Vlad, very much for saving me quite a bit of money with your prompt work and advise. Especially appreciate it as nowadays business of any scale prefers to make money on customers rather than finding the most beneficial solution for the client. Highly recommend Dr IT Services and this will be my fist stop for any IT issues in the future. Thank you very much and best luck! 🌟
Just adding another great review to Dr IT's record! The hinges on my laptop gave in, leaving me in a precarious position. As I was in a position to delivery the machine myself, I was able to drop it off at the business. Vlad was very personable, knowledgeable, and great at translating my over-Googled terminology into a plan of action. My laptop was returned to me in great shape, not only with new, strong hinges, but a fresh install of the Operating System and a few other small replacements, which Vlad and I had discussed. Overall, this was an excellent customer experience, I felt everything was clearly explained in a way I could understand and Vlad kept me updated about how my repairs were going. I would recommend Dr IT's services to anyone in the area who is having personal computing troubles.
I recently contacted Vlad as I had seen the online reviews as my MacBook Pro needed a new screen. I was expecting it to take 3-4 days but the screen was diagnosed, ordered and fitted in 24 hours. Really efficient and friendly service. Highly recommend and the Mac Book is like new again.
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