Alexander Fiedler
I dropped off my MSI laptop for repairs due to a failing hard drive and a few other issues, and I’m extremely happy to have a working computer again! I’ve never had to get a computer repaired before and this was a great first experience. Callum is friendly, very communicative, and explained the issues and how he’d go about fixing them. When he returned my laptop, I also found he’d given me a UK wall plug free of charge which was extremely kind (I’m from the US and had been using a converter all this time). Thank you Callum and the lovely receptionists at Grosvenor House! If I ever have issues in the future I will definitely use this service again.






