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Electronic Express
Electronic Express: Expert guidance, reliable delivery, great value.
4.2
Electronics Store
$$
Electronic Express: Expert guidance, reliable delivery, great value.
Electronic Express in Murfreesboro, TN, offers electronics and appliances with main and outlet store options. Reviews praise knowledgeable staff—Haris Syed, Jon Harrier, and Doug—who demonstrate products, explain installations, and arrange fast deliveries (often in two days). Customers note great prices and responsive service, though one long-time customer cites declining customer care.
No photos available
Wide selection of TVs, soundbars, speakers, gaming consoles, and smart home devices from top brands.
Kitchen and laundry appliances including refrigerators, ovens, washers, and dryers with expert recommendations.
Professional installation and setup services for home theater systems and audio equipment.
Reliable delivery and professional installation of major appliances with attention to detail.
Knowledgeable staff providing personalized advice and product demonstrations to find the right solutions.
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Overall rating
People
Good communication with John (the bald guy as he described himself to me) along with the two gentlemen in the outlet store outside of the main store. The GM could've been a little more professional by pulling his staff to the side to ask to clean up the counter area instead of saying something in front of my wife and I. Thank you again for the 2 gentlemen on Saturday the 7th for their help.
Randall Williams
If you ever need a household appliance and a great price, great service, perfect deliveries, full disclosure about what they have on hand, then see Jon Harrier on the sales force. He did so much for us. I wish I could tell you everything he had done for us to make sure we were satisfied with price, the item, and delivery. You will not make a mistake coming to this place! This is the best place in town!
Carlee Hall
The very lovely associate Doug helped me get my new fridge ordered after the old one broke, and it delivered in two days. The gentlemen who installed it were amazing and attentive to detail. Wonderful experience with this company and store, and I'll be returning with any of my future appliance or electronic needs
titanhusker
This used to be my go-to store for nearly everything in my home. Looking around now, I see countless products I’ve purchased and replaced over the years. One of the main reasons I kept coming back was the quality of customer service. Unfortunately, in recent years, that customer service has gone noticeably downhill. Associates have become argumentative, and as a customer, I’ve often been made to feel unvalued. Even when calling for simple information, it frequently seems like the person on the other end has little interest in helping or that the call is just a hassle for them, well I am sorry I was trying to bring more business to you to keep the lights on, maybe my money is no good there. Over the past couple of years, I’ve given this company multiple chances for a little redemption and to earn back some of the trust, hoping things would improve. Instead, each experience has been worse than the last. After today, I won’t be giving them another opportunity. They may want to seriously reconsider their approach to customer service training, as I’m confident I’m not the only long-time customer who feels this way. I am sure Best Buy would welcome the tens of thousands I have spent over the years.
Stone D
Purchased the JBL Harman Bar 500MK2 soundbar last night. Haris Syed was a tremendous help. He was extremely knowledgeable, and conveyed that knowledge clearly while demonstrating the simplicity of installation and quality of the sound bar. It was a pleasure doing business with Mr Syed and Electronic Express, we look forward to working with him again in the very near future.
