Safran Haworth
I sent my item in for the Diagnostis service, didn't hear anything back for a few days so I asked for an update and was told the issue could not be identified and I had to either pay for the return postage (£7.90) or I could opt to have my headphones recycled. I paid the postage, received my headphones back and was quite shocked to see the packaging I had originally sent them in had not even been opened - no wonder the source the required parts for the repair could not be identified. The Diagnostics was clearly not done and I paid £7.90 for nothing. Would not recommend.






