EP
Electronic Partners
Electronic Partners: Fast, transparent repairs that bring devices back to life.
4
Business
$$
Est. 2004
Electronic Partners: Fast, transparent repairs that bring devices back to life.
Electronic Partners, located at 22b Castle St, Cardiff, is a repair service for electronics and gadgets. The process often includes a prepaid return label, diagnostic assessment, a quoted cost, payment, repair, and secure return packaging with status updates. Reviews highlight first-class service, clear communication, and successful fixes on Bose Wave and B&O Play Bluetooth Speaker, Fitbit Sense, and Nintendo Switch Lite, though some experiences note longer turnaround and occasional diagnostic issues.
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Comprehensive fault assessment for electronics, with detailed quotes provided before any repair work begins.
Specialized repair services for devices like Nintendo Switch, including screen and joystick replacements.
Expert fixes for high-end audio systems such as Bose and B&O speakers, restoring premium sound quality.
Repair services for smartwatches and fitness trackers like Fitbit, including screen replacements and functionality restoration.
Convenient prepaid labels provided for sending in devices, with secure packaging for safe return delivery.
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Overall rating
Safran Haworth
I sent my item in for the Diagnostis service, didn't hear anything back for a few days so I asked for an update and was told the issue could not be identified and I had to either pay for the return postage (£7.90) or I could opt to have my headphones recycled. I paid the postage, received my headphones back and was quite shocked to see the packaging I had originally sent them in had not even been opened - no wonder the source the required parts for the repair could not be identified. The Diagnostics was clearly not done and I paid £7.90 for nothing. Would not recommend.
Suzy Jarman
Use Electronic Partners for a first class service. Easy-to-use system for me to communicate and explain the problem with my B&O Play Bluetooth Speaker. Here's how it works ... a) they sent me a prepaid label for me to post it to them, b) they diagnosed the fault, c) they told me how much it would be, d) I paid, e) they fixed it, f) they posted it back to me in very robust packing materials. I am super happy. Thank you Electronic Partners ⭐️⭐️⭐️⭐️⭐️
Judith Harker
Really good service from start to finish. As soon as they received my Bose Wave they gave me a quote for what they could see was necessary to repair it. I was happy with the quote so paid the bill and within a week they confirmed it was in full working order and returned it to me. I am now able to enjoy playing CD's of my choice with the usual Bose amazing sound.
Stephen Lodziak
Excellent job done on our Nintendo Switch Lite (replaced screen and joysticks). There is a good automatic communication system in place so you always know at what stage your repair is at. The only reason it gets 4 not 5 stars is that the process took about a month from sending to getting back. If it could have been done in two weeks, I would have given 5.
Glyn Barrett
I chipped my Fitbit Sense watch face and was told no-one repaired them. Contacted Electronic Partners and they said they could. Sent it off and it was back in 5 days in perfect working order. Great efficient service. Highly recommended
