Mario Scott
⚠️ Deceptive Personal Training Contract Practices Beware. In May 2025 at the Lake Mead location, I enrolled in personal training after being quoted $150 biweekly, but by my second session I was charged about $280 biweekly. I immediately verbally and via text told my trainer I wanted to cancel due to financial hardship (I’m a college student). Instead of explaining how to cancel, he encouraged me to continue later. I was never informed that cancellation required written paperwork, and no one contacted me as the balance silently accrued for 216 days. I only learned of the issue in January 2026 at the Scott Robinson location. EOS refused to waive or reasonably settle the balance and instead pressured me under threat of collections to sign a second contract, reducing the balance from ~$2,500 to ~$1,800, while claiming the original contract would be waived. I am still within the 3-day cancellation window, yet the first contract remains “pending approval” with no written confirmation. They continue pushing me to pay for sessions I never attended. Poor disclosure, misrepresented pricing, and unfair contract handling. Proceed with caution and get everything in writing. ⚠️
