James Cook
I have Been a member the planet fitness off and on for many years recently I was at the Craig location during Thanksgiving and I purchased a day pass and was allowed to use all the facilities had a very nice experience twice did my workout and use the hydro chairs etc and was wonderful and and then when I went back today January 13th I paid my fee for the day use and was not allowed to use the chair or the spa and and I think that's a big fat t-minus I questioned that and was threatened to be expelled from the club and that was another big fat D minus and I just want that to be known to everybody that according to the policy when you pay for the day fee you are allowed to use the whole experience of the club and that's on purpose so that you can enjoy and decide whether you want to join or not so by not allowing me to utilize it for facility was an absolute oversight or whatever on their part and then to threaten to ban you from the club just because I questioned that aspect very wrong so I'm going back tomorrow and I'm going to enjoy the full facility and thank you very much . ..ok .. return ed today (MLK day). way way better experience 5andahalf stars,,was greeted staffer",Roy" remember d my name made sure I sat in the chair helped me with a machine..awell rounded not fake dude makes you want to return facility also clean great variety... 5stars... SuperBigSmile..James R. Cook
