Bob Boxwood
I brought in a film camera for evaluation already having a good sense of what the issue was, and I even mentioned this during the visit. Despite that, the inspection was very brief and did not seem to meaningfully engage with the issue I described. I was quickly given a quite high repair estimate without a clear explanation of what would actually be done. At the same time, I was immediately encouraged to purchase another camera from the shop instead of repairing mine, which made the interaction feel more sales driven than diagnostic. Given the simplicity of the issue I later confirmed myself, the evaluation did not feel careful or transparent. I would have expected a more thorough assessment and a clearer technical explanation before being asked to make that kind of decision. This was my first experience after arriving in the city and looking for a reliable camera technician, so it was especially disappointing. Based on this experience, I will not be returning.






