RR
Rossmann Repair Group Inc.
Expert electronics repair with honesty, transparency, and a personal touch.
4.8(5 reviews)
Business
$$
Expert electronics repair with honesty, transparency, and a personal touch.
Rossmann Repair Group Inc. is a trusted electronics repair service in Austin, specializing in MacBook, phone, and data recovery with a 4.9/5 rating from over 1,800 reviews. Known for professional, honest diagnostics and transparent pricing, we avoid unnecessary repairs and prioritize customer satisfaction. From free diving-damaged phones to complex MacBook issues, our skilled technicians deliver reliable solutions with exceptional care. We serve individuals and businesses, offering both in-shop and mail-in services for convenience.
No photos available
Comprehensive diagnostics and repairs for MacBooks, including hardware fixes like speaker replacements and dust cleaning, without data loss.
Expert recovery of data from damaged or malfunctioning phones, even when other services claim it's impossible.
Professional extraction and recovery of data from failed drives and devices, with transparent pricing and careful handling.
Honest, no-pressure diagnostics to identify issues, with clear explanations and advice for prevention.
Convenient shipping options for repairs, with secure packaging and communication for remote customers.
Honest, knowledgeable, and professional service. They clearly explain the issue, don’t push unnecessary repairs, and fix things the right way. Transparent pricing and great communication. Would definitely recommend Rossmann Repair Group.
Absolutely pleasant and professional experience with them. The first time I worked with them they successfully extracted phone data that a popular chain in my area said could not be extracted. I just finished working with them again with a phone that I accidentally left in my pocket while free diving. The phone was too far gone, but the only cost to me was the shipping to have it returned. I truly appreciate the competence and professionalism of this company.
Didn't *fix* my issue but a great experience. Shipped a drive from an old NAS whose board had failed. Rossmann Repair wanted to go straight for data extraction (~$600-900). Did some research on my own and discovered the file table was Linux based and asked if they could take a look. They said that their decision still stands and would only go straight for data recovery. They shipped it back as I requested and I was able to get the data off myself. No, they didn't get the data off but I was extremely impressed at the care taken to package and ship my drives back to me even though I never paid them a dime. Disappointed they couldn't help me out but was overall a good experience.
Fantastic experience! I was having issues with my MacBook and took it in to Rossmann this morning. I was immediately helped and got to play with an adorable Havapoo while I waited (not even 3 minutes). The repair tech (beard guy, I’m sorry I forgot your name!) was fantastic and cleaned out the dust in my computer while he was doing the diagnostics. In the end, he was able to boot it back up and I was on my way- completely free of charge with less than 10 minutes inside the shop. They were very honest and had great advice for how to keep this issue from occurring the future. Will definitely return for future computer issues.
Mailed my Mac in for speaker issues and they swapped the speaker out and got it working again. I have been trying to find someone to perform this work for like a year. I could not find anyone else willing to perform this work that also wouldn't wipe my hard drive (??), so it's really nice that Rossman Repair Group just does repairs that work without messing with my laptop. Would absolutely send them more macs. Thanks y'all!
Claim Rossmann Repair Group Inc. to update business info, respond to reviews, and access analytics.
