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MasterHaku 20via Google

3 months ago

I always use the vacuums they provide and get a carwash about 2 times month.. very rude workers telling me I can't do that anymore unless it's every time or if I'm a member.. it's fine, I can just go to work and use my own tools. I wouldn't recommend this place to get a membership at and their car wash is garbage and doesn't clean your car all of the way. Waste of money.

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Andrea Beckervia Google

5 months ago

Worst value car wash experience ever. Unless you fully upgrade, it only washes the roof of your car. My car came or looking even worse than when I went in. Very deceitful descriptions of the service tiers on the signs. Said it would wash the car's undercarriage and absolutely did not. Staff is nice but clearly trained to refuse refunds and argue with dissatisfied customers. Don't go here. I will be disputing these charges with my credit card company.

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Pamela Martinvia Google

7 months ago

So filthy after going through the wash but came out with giant scrapes on the side. The attendant told me he would educate me on how they work bc clearly it wasn’t their fault. He also started taking pics and videos of my car without my permission when he saw that I was submitting the incident report right there and then.

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Rickvia Google

8 months ago

Avoid Four Seasons Car Wash in Denver, They Damaged Our Car, Dodged Responsibility I usually don’t leave reviews, but I feel like I have to warn others about what happened at Four Seasons Car Wash in Aurora. One of our employees took a company vehicle in for what should have been a basic exterior clean. Instead, their automatic wash system scratched our car badly. We’re not talking about light swirls or surface marks we’re talking deep, visible scratches that now require professional repairs. What followed was one of the most frustrating and shady customer service experiences I’ve had in a long time. I spent weeks calling Four Seasons Car Wash, trying to get someone to take responsibility. Each time, the person answering would tell me someone would “call me back.” I never got a single call back. It genuinely felt like they were trying to avoid the issue entirely hoping I’d stop calling and let it go. That’s not just bad customer service, it’s completely unprofessional. When I finally did get someone on the line who was willing to talk, they told me they wouldn’t pay for the damage unless I used their body shop, which felt like an obvious attempt to protect their bottom line. I went to check out the body shop they insisted on, and the whole thing felt off. It didn’t look like a place that does quality work, and the quote they gave us was half of what we got from a reputable, trusted auto body shop here in the Denver metro area, one we’ve used many times before. The difference in quality was night and day, and honestly, it felt like they were trying to push us into a cheap, low-grade repair just to save themselves money. We weren’t about to compromise the condition of our vehicle, so we ended up filing an insurance claim just to get the work done properly. Let that sink in: their car wash damaged our vehicle, and we had to go through our own insurance to fix it because they refused to make it right. What’s worse is that when I looked up other reviews, I saw we’re not alone. There are multiple complaints about Four Seasons Car Wash doing the same thing scratching vehicles and denying responsibility. This isn't just a one-off — this is a pattern of unethical behavior. This business damaged our car, failed to own up to it, and then tried to manipulate us into a cut-rate fix. It’s shady, unprofessional, and flat-out wrong. If you care about your car, your paint, or just doing business with honest people, I strongly recommend you stay away from Four Seasons Car Wash. There are much better and more trustworthy places in the area this one simply isn’t worth the risk.

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Ryan Dyckvia Google

almost 2 years ago

UPDATE BELOW. When I first arrived I was met with a somewhat pushy salesman who wanted to sell me the unlimited package and he was friendly and had a good price but I tend to want to see how the car wash performs on my SUV. My SUV was admittedly very dirty and hadn't been washed all winter so it was a tall task. Unfortunately the 18 dollar wash didn't meet that task. It missed multiple spots including my whole back hatch. It was also advertised as having an undercarriage wash but mine was bone dry. Just a little disappointing especially when you are pushing the unlimited passes so hard. Needless to say I think with a normal car you are fine but any SUV or truck this wash struggles. Update to respond to the company: Yes I freely admit my truck was dirty and I wasn't expecting perfection but a car wash should wash all the dirt of a car and not leave residue from cleaners. I find it surprising that they are willfully admitting they can't clean a dirty car without a detail in state like Colorado. You charge 18 dollars for complete wash including an undercarriage wash which you didn't complete. I will happily take my business elsewhere and recommend that anyone with a dirty car take it elsewhere because you willfully admit that you can't clean dirty cars only slightly dirty cars or maybe cars with your monthly pass. I was really trying to leave a fair and complete review but I guess I can't pull any punches with this business. If you look at there other reviews there car wash struggles with SUVs and even scratches them. I wish I would have read before I tried to save some time by using their service. You are much better off doing a gas station car wash at least they'll get the dirt off.