M Littlehorn
Fantastic customer service experience. Went by 30 min to close with a last minute need for a frame check as part of a used car buy. Manager, Jake, overheard me, stepped out of his office and volunteered to personally look it over. Proceeded to talk me through his review for 15 minutes out in the cold weather; additionally educating and answering my questions along the way. Polite. Knowledgeable. Even noticed a wheel liner out of line and he offered to pin it up. Earned my future business. Doing good work is one thing. Having the option to opt out; and stepping up to do the right thing is a whole other level. Thank you Jake!






