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R Cobbvia Google

6 months ago

I am writing as a LONG TIME CUSTOMER to express my disappointment and frustration with my recent experience at your car wash. As a loyal customer since your establishment opened, I have consistently brought my 70s Oldsmobile, purchased in 2015, to your facility due to your high-quality equipment and exceptional care it provides. However, during my visit today, I was unexpectedly refused entry due to the vehicle's pointed nose. It's not a grill it's stamped sheet metal. Well despite having no issues in the past (40 to 50 times) I guess today the equipment is faulty and no longer works as it did in the past. Given the car's length of 226 inches and the now piles of cars behind me, bring told to back out is impractical and posed a significant challenge in this narrow space. And look, 1972 Oldsmobile has no plastic or loose parts, it's all steel, a tank. The attendant that refused me entry was not listening to me. I kept telling the individual. This is the very reason I come and use your facility. I never had a problem. Let's say I did have a problem. I bet you're going to say you're not liable for damage and you have some sort of agreement attached to my bill of sale. The attendant would not listen to me. I had to move into my command voice I learned in the military, shout, yell and issue profanities to get my point across. I'm stuck , I can't back up a line of cars are behind me and this is a full size 1972 car. Unfortunately, this experience has led me to consider alternative options.

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LosAngelesEventPhotography com (Listing Media . net)via Google

6 months ago

I think will cancel my membership. Brushes are way too strong bending my mirrors. Number one problem, you need separate membership line! People are just not that smart here the will take sweet time to figure out how payment works while other lane could pass 5 cars. That's a no brainer other car wash offers it too. Still needs Membership Lane!

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Cindy Ruizvia Google

10 months ago

My favorite drive thru car wash! I can't say I've tried them all, but this is one that I've consistently liked, so much that I got a monthly membership and now go every week, sometimes twice a week. The lines are organized, suds and colors fun, the vacuums always strong & working and with some shade cover. They give you a wipe for the interior each time you visit. They also have microfiber towels for $2. My only gripe, if I had to list one, is that the blowers and spinning thing at the end to dry your car could be better, but it's not the worst. They do such a good job with everything else that it's hardly a thing to complain about. Just being your towels to dry off before vacuuming.

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Carrie Bielyvia Google

almost 2 years ago

It was definitely time for a wash as my side mirror literally had cobwebs on it🤦🏼‍♀️🤣Love this place. Quick and efficient. Vacuums work great. The wash always misses a spot on the back of my car for whatever reason but otherwise great!

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Griffin Avia Google

almost 3 years ago

Car was still a bit dirty after getting the top wash package. Free vacuum was nice, line was long but moved quickly. Prices are fairly reasonable. Location is convenient. Car still has a few dirty spots but is otherwise shiny and looks new.