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Geek Squad
Geek Squad Huntsville: Fast, knowledgeable tech help for desktops, laptops, and more.
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Business
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Geek Squad Huntsville: Fast, knowledgeable tech help for desktops, laptops, and more.
Geek Squad, located at Unversity Plaza Ctr, 5850 University Dr NW Ste B, Huntsville, AL 35806, USA, offers tech support and device inspections for desktops and laptops. Reviews praise fast service and knowledgeable staff like Jeremy, while others mention refunds, appointment delays, and service disappointments. This Huntsville location provides convenient tech assistance for home electronics.
No photos available
Diagnosis and repair of laptops, desktops, and other devices for hardware and software issues.
Troubleshooting assistance for software problems, viruses, and performance optimization.
Installation and configuration of home audio systems and speakers.
Scheduled consultations for personalized tech help and repairs.
Quick help for urgent tech problems without prior booking.
Overall rating
Z B
Clueless and unprofessional is an understatement. Geek squad is the biggest joke. If there service center goes oh there's biological material on a vacuums wheel, they can deny to repair. Where none of them are even qualified to make that determination. There was cat hair on the brush and wheel and some dirt on the wheels. You wanna waste your money and time goes to best buy.
Luke Waldrep
Went here the night before for my scheduled appointment for a display fix for my iPhone the technician had already left so one of the employees ran some diagnostics on my phone to see if it was just the display causing the issues which it was so he scheduled a repair and all that told me to come in at 10 to drop my phone off. Come back at 10 the next day and the girl that is now working will not let me drop my phone off unless I have an appointment when all of the stuff had already been done from the appointment the previous night all I had to do was drop my phone off. This employee had the absolute worst customer service I’ve ever had would not even let me explain to her that I already had an appointment just rushed me off even though there was no one there . Only reason it’s not a 1 star is because the first employee had good customer service and was trying to help me. Will not be using this place again take your electronics somewhere more reputable with better customer service.
Bryce METCAlf
This is the second time I tried to bring something up they couldn’t fix it first a pc and then a tv they don’t know how to do any thing Ik more then them I fix the pc and now ima have to fix the tv don’t go here they suck
Bridget Lewis
Sold me a broke tv and wouldn’t take it back….
Matthew Long
I scheduled an appointment and they were late and helped walk-in customers before me. I asked them to check the laptop charger with a voltmeter and they had the meter setting on AC. When I told them it should be on DC they didn't believe me and got an attitude. What type of repair service doesn't even know how a power adapter works. Geek squad is terrible
M S
Too focused on scaring you away with pricing then to actually fix a broken item...the sales associate had no clue on how to fix my flash drive and just started quoting high prices so I would leave
