Granny C's Bakery

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Sierra

via Google

It was my First time in here today and immediately me and my son were greeted by such a friendly gal, she told us all about the sweet treats she recommended, we chose the cream cheese cinnamon roll, chocolate croissants and a frosted sugar cookie! Prices were reasonable I thought for being homemade treats. We will definitely be back to try more!! The cinnamon roll- delicious!!!!

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Angelee Scott

via Google

I’m very disappointed in my recent experience with Granny C’s Bakery. I ordered a custom birthday cake for my granddaughter — the second cake we’ve purchased here after a wonderful one last year. Unfortunately, this year’s cake was completely different from what was ordered and fell far short of professional standards. The design I requested featured a smooth fondant finish, fondant Scottie dogs, and a small pink doghouse (as shown in the reference photo). What I received was a roughly frosted buttercream cake with paper cutouts for dogs, uneven writing that ran off the side, and sloppy piping on the doghouse. It looked nothing like the design I ordered and was frankly embarrassing for what was meant to be a special celebration. When I reached out to the bakery, I was told that their fondant was “dry, oily, and unworkable,” so they decided on their own to switch to buttercream and edible paper instead. I was never informed of this change or given the opportunity to approve or cancel the order. That is not acceptable business practice. A professional bakery should either communicate issues immediately or ensure they can deliver what was promised. The bakery has also refused a refund, stating that because my daughter picked up the cake and said it looked “fine,” there is no recourse. However, my daughter did not place the order and had no idea what the design was supposed to look like. She was simply doing me a favor by picking it up — and had she known how far off it was, she never would have accepted it. Although the cake itself tasted good, the lack of communication, accountability, and professional integrity left us extremely disappointed. I’m sharing this review so others are aware: presentation and honesty matter as much as flavor. Sadly, I can no longer recommend Granny C’s Bakery based on how this situation was handled. Photos show what I ordered (fondant decorated cake) and what I received (unprofessionally thickly frosted mess)

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Nika Burns

via Google

I have only ever ordered special cakes from this place but every single time Heather comes through for me and she is my official/unofficial “cake lady”! They just get better and better. I trust her to take a concept and make it her own or to make exactly what I am looking for with inspiration photos. She also always gives me fantastic customer service which is extra because I am a last minute, high maintenance customer.

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Emma Marie

via Google

This place is AMAZING! We ordered 4 pies for my grandmas 70th birthday and not only were the pies delicious, but the added adorable decals and lettering out of pie crust!! They truly go above and beyond for customer service and I will be going to them for all my future baking needs!

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Kevin

via Google

Omg.. if you want a sticky bun in Boise, this is the place to go. I have tried other sticky buns throughout the Treasure Valley, and this one is super delicious. Once I found this place, I have gone back several times. The staff is so friendly. They also have little tables that you can stay there and grab a bite to eat. They do custom order cakes. I have tried their cinnamon rolls as well, which are delicious. I've tried several other pastries and wasn't disappointed. I will continue to go back to this place always for the sticky buns.